Bulletin ID
DLB - 00 - 17
| PublicationDate: 4/1/2000 BulletinID: DLB - 00 - 17 April 2000 DLB 00-17 Subject: The Direct Loan Servicing Web Site New and Improved! Dear Partner: We are pleased to announce that on March 25th, Direct Loan Servicing unveiled major improvements to its current web site. What are these improvements? They include new features such as a detailed borrower account history, an on-line repayment plan and payment due date change option, an interactive deferment and forbearance determination feature, and much more. All options are immediately available and accessible from the home page no searching required. Its servicing at your fingertips. How can you access Direct Loan Servicing Online? The web site URL is: www.dlservicer.ed.gov How can you view the web site without the required PIN? We have updated the demonstration web site you currently have available to you. The demonstration site is an exact replica of the Servicing web site including all of the improvements implemented March 25th. Listed below are test accounts for you to use in accessing this site. You may update borrower information, change repayment plans, or request a deferment or forbearance as you navigate through the site. This is test data and no borrower will be affected by the changes you make. Note: To access account information, you will be required to log-on from the PIN registration page. To log-on you will need SSN, first two letters of last name, DOB and a PIN (use five zeros as the PIN) as listed below. Demo URL: www.dlservicer.ed.gov/demo User List: SSN: Last Name, First: DOB: PIN: 010849796 ALBERT, Penny 08-05-1960 00000 020249777 SMITH, Gloria Y 11-02-1962 00000 021149799 JONES, Stacie A 05-23-1961 00000 022249249 WILLIAMS, David W 05-20-1977 00000 022249796 HOWARD, Judith A 12-06-1971 00000 041049796 COOPER, William L 06-19-1973 00000 050149798 SMITH, Katharine C 10-25-1958 00000 053104996 ROGERS, Janet L 10-14-1976 00000 How can you comment on the web site? E-mail us at: OSFADLborrowerServices@ed.gov. We are excited about the changes to our web site and hope that you will take time to review and comment on them. Let us know what you think. Most importantly, please encourage your students to use the Servicing web site at www.dlservicer.ed.gov. Its a quick and easy way to access information about their loans. Thank you for your ongoing partnership in the Direct Loan Program. Sincerely, Margaret E. White Acting Lead, Title IV Delivery Schools Channel |