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Subject: Umbrella Clearance for Customer Satisfaction Surveys, Focus Groups, and Topic Surveys

Publication Date: February 18, 2010

Posted Date: February 18, 2010

Subject: Umbrella Clearance for Customer Satisfaction Surveys, Focus Groups, and Topic Surveys

FR Type: Notice

[Federal Register: February 18, 2010 (Volume 75, Number 32)]
[Notices]               
[Page 7264]
From the Federal Register Online via GPO Access [wais.access.gpo.gov][DOCID:fr18fe10-25]                         

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DEPARTMENT OF EDUCATION

Notice of Proposed Information Collection Requests

AGENCY: Department of Education.

SUMMARY: The Acting Director, Information Collection Clearance 
Division, Regulatory Information Management Services, Office of 
Management, invites comments on the proposed information collection 
requests as required by the Paperwork Reduction Act of 1995.

DATES: Interested persons are invited to submit comments on or before 
April 19, 2010.

SUPPLEMENTARY INFORMATION: Section 3506 of the Paperwork Reduction Act 
of 1995 (44 U.S.C. Chapter 35) requires that the Office of Management 
and Budget (OMB) provide interested Federal agencies and the public an 
early opportunity to comment on information collection requests. OMB 
may amend or waive the requirement for public consultation to the 
extent that public participation in the approval process would defeat 
the purpose of the information collection, violate State or Federal 
law, or substantially interfere with any agency's ability to perform 
its statutory obligations. The Acting Director, Information Collection 
Clearance Division, Regulatory Information Management Services, Office 
of Management, publishes that notice containing proposed information 
collection requests prior to submission of these requests to OMB. Each 
proposed information collection, grouped by office, contains the 
following: (1) Type of review requested, e.g. new, revision, extension, 
existing or reinstatement; (2) Title; (3) Summary of the collection; 
(4) Description of the need for, and proposed use of, the information; 
(5) Respondents and frequency of collection; and (6) Reporting and/or 
Recordkeeping burden. OMB invites public comment.
    The Department of Education is especially interested in public 
comment addressing the following issues: (1) Is this collection 
necessary to the proper functions of the Department; (2) will this 
information be processed and used in a timely manner; (3) is the 
estimate of burden accurate; (4) how might the Department enhance the 
quality, utility, and clarity of the information to be collected; and 
(5) how might the Department minimize the burden of this collection on 
the respondents, including through the use of information technology.

    Dated: February 12, 2010.
Kate Mullan,
Acting Director, Information Collection Clearance Division, Regulatory 
Information Management Services, Office of Management.

Federal Student Aid

    Type of Review: Revision.
    Title: Umbrella Clearance for Customer Satisfaction Surveys, Focus 
Groups, and Topic Surveys.
    Frequency: Quarterly; Semiannually; Annually.
    Affected Public: Individuals or households; Business or other for-
profit; Not-for-profit institutions; State, local or Tribal 
Governments.
    Reporting and Recordkeeping Hour Burden:

Responses: 60,300.
Burden Hours: 13,375.

    Abstract: The Higher Education Amendments of 1998 established 
Federal Student Aid as the first Performance-Based Organization. One 
purpose of the PBO is to improve service to students and other 
participants in the student financial assistance programs authorized 
under title IV, including making those programs more understandable to 
students and their parents. To do that, FSA has committed to ensuring 
that all people receive service that matches or exceeds the best 
service available in the private sector. The legislation's requirements 
establish an ongoing need for FSA to be engaged in an interactive 
process of collecting information and using it to improve program 
services and processes.
    Requests for copies of the proposed information collection request 
may be accessed from http://edicsweb.ed.gov, by selecting the ``Browse 
Pending Collections'' link and by clicking on link number 4190. When 
you access the information collection, click on ``Download 
Attachments'' to view. Written requests for information should be 
addressed to U.S. Department of Education, 400 Maryland Avenue, SW., 
LBJ, Washington, DC 20202-4537. Requests may also be electronically 
mailed to ICDocketMgr@ed.gov or faxed to 202-401-0920. Please specify 
the complete title of the information collection when making your 
request.
    Comments regarding burden and/or the collection activity 
requirements should be electronically mailed to ICDocketMgr@ed.gov. 
Individuals who use a telecommunications device for the deaf (TDD) may 
call the Federal Information Relay Service (FIRS) at 1-800-877-8339.

[FR Doc. 2010-3147 Filed 2-17-10; 8:45 am]
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