On Dec. 1–4, 2023, the U.S. Department of Education (the Department) will perform extended system maintenance to its G6 Grants Management System (G6). Please review the following information to determine how processing at your school will be affected.
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All day on Friday, Dec. 1, 2023, through 6 a.m. Eastern time (ET) on Monday, Dec. 4, 2023 – The G6 website will not be available. Schools will not be able to draw down or refund Campus-Based, Federal Pell Grant (Pell Grant), Iraq and Afghanistan Service Grant, Teacher Education Assistance for College and Higher Education (TEACH) Grant, or William D. Ford Federal Direct Loan (Direct Loan) funds during this period. Schools will be able to draw down or refund cash under their existing authorizations once G6 reopens.
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All day on Friday, Dec. 1, 2023, through 6 a.m. ET on Monday, Dec. 4, 2023 – The Common Origination and Disbursement (COD) System will accept Pell Grant, Iraq and Afghanistan Service Grant, TEACH Grant, and Direct Loan records. However, after 9 a.m. ET on Thursday, Nov. 30, 2023, Current Funding Level (CFL) changes (as a result of actual disbursements) and funding will not be processed until G6 reopens.
All actual disbursements with a disbursement date from Dec. 1–4, 2023, must be received and subsequently accepted by the COD System no later than 9 a.m. ET on Thursday, Nov. 30, 2023, to generate the appropriate funding level increase prior to the G6 shutdown. Disbursements submitted by the deadline but not subsequently accepted, disbursements submitted after the deadline, and disbursements with a disbursement date after Dec. 4, 2023, will be funded once G6 reopens.
Note: We expect financial processing to be caught up within a few days after the outage ends on Dec. 4, 2023.
Contact Information
We appreciate your patience and understanding as we complete the required activities during the upcoming period. If you have questions about this announcement, contact one of the following help desks:
For questions related to G6, contact the U.S. Department of Education Business Support Services Helpdesk at 1-888-336-8930 or email obssed@servicenowservices.com.
For questions related to the COD System, contact the FSA Partner and School Relations Center at 1-800-848-0978. You may also email CODSupport@ed.gov.