Publication Date: November 2, 2007
Author: William Leith, Acting General Manager, Application, Operations and Delivery Services, Federal Student Aid
Summary: Veterans Day Federal Holiday Processing and Customer Service Hours
Posted on 11-02-2007
Our Federal offices as well as some of our Title IV processors and call centers will be closed on Monday, November 12, 2007 to observe the Veterans Day Federal holiday.
The Central Processing System (CPS) will accept data on Monday, November 12, 2007 but will not process new Institutional Student Information Records (ISIRs) until Tuesday, November 13, 2007.
The Common Origination and Disbursement (COD) System will accept and process data from schools and send back responses/acknowledgments on Monday, November 12, 2007, but schools will not be able to receive any Federal funds on that day. Requests for changes in funding levels and for funds will not be processed until Tuesday, November 13, 2007.
Note: We are planning to execute a COD System maintenance activity on Sunday, November 11, 2007 of the holiday weekend. Please refer to the "COD Processing Update" posted on the COD Web site for an explanation of this activity.
All Federal Student Aid Web sites will remain operational on the holiday.