Jo-Anne Fenwick has 20 years of experience in higher education. Jo-Anne is currently a Management and Program Analyst within the Performance Management Group at the U.S. Department of Education’s office of Federal Student Aid (FSA), where she serves as a subject-matter expert for institutional eligibility and method of payment compliance processes. She also develops policy-based processes, standardized procedures, and technical guidance, all of which are followed by FSA’s regional School Participation Divisions. Prior to joining FSA in 2011, Jo-Anne worked at the Johns Hopkins University School of Medicine and the ITT Technical Institute managing student accounts, packaging financial aid, performing verification, and providing guidance to students and borrowers. She holds a Bachelor of Science from Morgan State University and a Master of Business Administration from Towson University.
Jo-Anne
Fenwick
Management and Program Analyst, Performance Management Group