Heather joined FSA in June 2022 as a Program Specialist, focusing on FAFSA Simplification, Need Analysis, and Pell Grants. She is also a member of the Handbook team. Prior to joining FSA, Heather worked as a financial aid administrator at the University of Portland in Oregon for nearly 15 years.
Heather holds a B.S. in Mathematics and Humanities from Valparaiso University, an M.S. in Student Affairs and Higher Education from Indiana State University, and an Ed.D. in Educational Foundations and Leadership from George Fox University. Her dissertation focused on barriers to women in leadership positions at colleges and universities by examining gender-biased language in leadership textbooks.