2026 Federal Student Aid Training Conference Resource Center

2026 Federal Student Aid Resource Center

Located on the concourse level of the Ronald Reagan Building and International Trade Center in the Atrium. 

Hours:

  • Wednesday, March 4: 8am – 5pm

  • Thursday, March 5: 8am – 5pm

  • Friday, March 6: 8am – 3pm

FSA Partner and School Relations Center representatives are available to address any COD inquiries related to the William D. Ford Federal Direct Loan, Federal Pell Grant, and Teacher Education Assistance for College and Higher Education (TEACH) Grant programs. Should you have any questions regarding federal loan and grant processing, campus-based programs, or reconciliation, visit the Resource Center and get real-time answers to improve your understanding of current and upcoming COD features.

Contact Information: 

You may contact the FSA Partner and School Relations Center at 1-800-848-0978 or email to CODSupport@ed.gov.
 

Representatives are available in the Resource Center to answer questions related to EDExpress. Stop by if you have questions or are looking for more information on EDExpress.

Contact Information:

If you have questions regarding EDExpress installation or functionality, contact the FPS Help Desk at 1-800-330-5947 or email support@fps.ed.gov.

Do you have questions or want to talk about the future of the FAFSA Partner Portal? Do you have questions about the FAFSA, the FAFSA Partner Portal, or ISIRs? Stop on by and chat with the FAFSA Partner Portal and the FPS Help Desk team.

The Federal Loan Servicers staff will answer your general or specific questions regarding loan servicing.
 

Representatives from the FSA Partner and School Relations Center are available to address inquiries regarding the National Student Loan Data System (NSLDS®) Professional Access website. Should you have any questions pertaining to navigation, functionality, or content within NSLDS®, visit the Resource Center and get real-time answers to improve your understanding of current and upcoming NSLDS® features.


Contact Information: 

You may contact the NSLDS Customer Support Center at 1-800- 999-8219 or email NSLDS@ed.gov.

Representatives from the FSA Partner and School Relations Center and FSA’s School Eligibility and Oversight Services Branch are available to answer questions about Partner Connect and School Eligibility. The digital platform helps partners manage Title IV financial aid for higher education. Do you have issues with account access, policy queries, or general feedback about the FSA Partner Connect website? Need help with your Title IV Participation Application (E-App), Eligibility and Oversight Administrators, Authorizing Officials, or System and Services enrollment functionality? Visit us in the Resource Center to get real-time answers and enhance your understanding of current and upcoming features on Partner Connect.

Contact Information:

You may contact the FSA Partner and School Relations Center at 1-800-848-0978 or visit the Help Center.