Enclosure A - Federal Perkins Loan Program Final Regulations PublicationDate: November 1, 1999, Effective Date: July 1, 2000 PART 674--FEDERAL PERKINS LOAN PROGRAM Sec. 674.41 Due diligence--general requirements. (a) * * * (3) Provide the borrower with information on the availability of the Student Loan Ombudsman's office if the borrower disputes the terms of the loan in writing and the institution does not resolve the dispute. * * * * * Sec. 674.42 Contact with the borrower. (b) Exit interview. (2) In conducting the exit counseling, the school must-- (ix) Review with the borrower information on the availability of the Student Loan Ombudsman's office. * * * * * Sec. 674.45 Collection procedures. (h) As part of the collection activities provided for in this section, the institution must provide the borrower with information on the availability of the Student Loan Ombudsman's office. * * * * *