Through this page, Federal Student Aid consolidates delinquency and default prevention resources in one location for schools. The information is organized into key topical areas below and other useful contact, website, training, and guidance links to the right. Each time we update this page, a notice will appear on the Knowledge Center "What’s New" page and in the Knowledge Center subscription email.
In addition to default prevention assistance, Federal Student Aid provides cohort default rate (CDR) support for schools and default resolution support for student and parent borrowers. Our federal loan servicers also provide delinquency and default prevention support for schools and borrowers. To obtain each type of assistance, click on the applicable link under "Contact Information" in the top right corner of this page.
Default Prevention Resources - Encouraging Successful Repayment
Click on items below to access repayment preparation resources for borrowers. These include information about entrance and exit counseling, repayment plans, and deferment/forbearance options
Default Prevention Resources - School Default Prevention Plan Requirement
Click on the items below to access an overview of default prevention plan regulations for schools with 3-Year Cohort Default Rates 30% or Greater for one or two years.
Default Prevention Resources - Reducing Default Risk
Click on items below to access default risk reduction resources for schools. These include information about the definition of default, applicable regulations, and school assessment activities.
Default Prevention Resources - Financial Literacy Guidance
Click on the items below to access Financial Literacy Guidance, resources for schools, counselors, and mentors providing basic information about the student loan process to help with financial education for students.
Default Prevention Resources - Cohort Default Rates
Click on items below to access cohort default rate resources for schools. These include information about cohort default rate calculations, searches, FAQs, appeals, and new initiatives.
Default Prevention Resources - Training at Your Fingertips
Click on items below to access default-related training resources for schools.