Default Prevention Resource Information

Federal Student Aid is committed to assisting schools with efforts that educate students about their loan repayment obligation, encourage successful repayment, and address delinquent repayment when it occurs. By employing evaluation, prevention, and outreach activities, schools can work in advance to reduce the risk of default by their students. Ultimately, this intervention will assist schools in managing their cohort default rates.

Through this page, Federal Student Aid consolidates delinquency and default prevention resources in one location for schools. The information is organized into key topical areas below and other useful contact, website, training, and guidance links to the right. Each time we update this page, a notice will appear on the Knowledge Center "What’s New" page and in the Knowledge Center subscription email.

In addition to default prevention assistance, Federal Student Aid provides cohort default rate (CDR) support for schools and default resolution support for student and parent borrowers. Our federal loan servicers also provide delinquency and default prevention support for schools and borrowers. To obtain each type of assistance, click on the applicable link under "Contact Information" in the top right corner of this page.

Default Prevention Resources - Encouraging Successful Repayment

Click on items below to access repayment preparation resources for borrowers. These include information about entrance and exit counseling, repayment plans, and deferment/forbearance options

Default Prevention Resources - School Default Prevention Plan Requirement

Click on the items below to access an overview of default prevention plan regulations for schools with Three-Year Cohort Default Rates 30% or Greater for one or two years.

Default Prevention Resources - Reducing Default Risk

Click on items below to access default risk reduction resources for schools. These include information about the definition of default, applicable regulations, and school assessment activities.

Default Prevention Resources - Financial Literacy Guidance

Click on the items below to access Financial Literacy Guidance, resources for schools, counselors, and mentors providing basic information about the student loan process to help with financial education for students.

Default Prevention Resources - Cohort Default Rates

Click on items below to access cohort default rate resources for schools. These include information about cohort default rate calculations, searches, FAQs, appeals, and new initiatives.

Default Prevention Resources - Training at Your Fingertips

Click on items below to access default-related training resources for schools.

Last Modified: 07/22/2022 • Published: 03/28/2021