Publication Date: December 2001
Section: GA-2001-10
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United States Department of Education
Office of Student Financial Assistance Programs
National Student Loan Data System
| Process for GA Full Submittal and Clearing of the Error File This information is intended for the person in your organization who is responsible for working with NSLDS. If that is not you, please forward this update to the appropriate person. |
This technical update is being distributed to clarify the process by which a guaranty agency (GA) may schedule a full submittal and the associated clearing of the error file.
Several GAs have scheduled full submittals and clearing of the error file more than once during calendar year 2001. During the month of July alone, nine GAs scheduled full submittals. In a few cases, notification of the intent to send a full submittal file was received only days before the load date.
Advance notice is required so that full submittals and clearing of errors do not excessively strain NSLDS computing resources. If necessary, an alternate load date may be set by NSLDS to accommodate a full submittal. In rare cases, the full submittal may need to be postponed until a subsequent load cycle.
To schedule a full submittal and request that the error file be cleared, the GA NSLDS contact should e-mail the NSLDS Customer Service Center at NSLDSCOE@Raytheon.com at least 30 days in advance of the scheduled load date.
It is no longer necessary to request clearing of the error file separately from the NSLDS Data Provider Operational Support Unit (DPOSU). The error file will be cleared in conjunction with each approved full submittal.
If computer center staff determines that resources are available to process the full submittal on the regular load date, ED permission will be requested. When permission is received, the program to clear the error file will be scheduled so that the next Top 10 Error report after the full submittal reflects the clearing of the error file. If during ED's review of the request there are issues or concerns, DPOSU will contact the GA immediately to resolve them.
In the event that resource issues require postponement of the full submittal, DPOSU will work with the computer center and the GA to schedule an alternate date either during the same load cycle or, if necessary, during a subsequent load cycle. ED permission will then be requested. Again, when permission is received, the program to clear the error file will be scheduled so that the next Top 10 Error report after the full submittal reflects the clearing of the error file.
Once a full submittal has been scheduled, the GA should make particular efforts to deliver the extract tapes on time. If the tapes are not received by the scheduled full submittal load date, a new date will need to be arranged.
DPOSU will work with individual GAs on alternatives to multiple full submittals during a calendar year.
of the NSLDS Data Provider Operational Support Unit (DPOSU)
at 703-560-5000, extension 3082, or e-mail her at mjordan--nr@raytheon.com.