Publication Date: November 28, 2003
Bulletin ID: DLB-03-45
Summary: REMINDER: Please Keep School Contact Information Current
Posted on 11-28-2003
November 2003
DLB-03-45
Subject: REMINDER: Please Keep School Contact Information Current
Dear Partner,
The Department of Education would like to remind all schools and third-party servicers that contact information in the COD System must be kept current. Contact information, especially the email address, is extremely important for the COD School Relations Center. The Financial Aid Administrator or Director of Financial Aid email address is used to deliver time sensitive materials containing critical COD processing related information to your school. Please ensure this contact information is updated as needed and contains the most current email address.
In accordance with 34 CFR 668.21, changes to School Name, School Address (including your branches and locations), names of the Chief Executive Officer/President, Chief Financial Officer (or the equivalent title), or Director of Financial Aid (or the equivalent title) must be reported to the Department of Education. These changes must be reported using the Electronic Application for Approval to Participate in Federal Student Financial Aid Programs (E-App) at http://www.eligcert.ed.gov. They may not be made using the COD web site update functions.
Direct Loan Officer and Pell Grant Officer contact information can be updated on the COD web site, www.cod.ed.gov. To view the current information listed log into the COD web site, from the "School" tab click on the "Financial Aid Contact" link. COD will display the current information for your institution. You are then able to update or add new financial aid contact information by clicking on the "Update" or "Add New" button.
We appreciate your cooperation in keeping your school's information up to date. If you have any questions about updating your contact information, or need any assistance, please contact the COD School Relations Center at 800/848-0978 or email CODSupport@acs-inc.com. Thank you for your ongoing partnership in the Direct Loan Program.
Sincerely,
Jane Holman
Acting Director, Title IV Delivery
Schools Channel