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Summary: Sumbit comments on Customer Satisfaction Survey Master Plan

Publication Date: February 13, 2007

Page Numbers: 6718-6719

Summary: Submit comment on Satisfactory Customer Survey Master Plan

Posted on 02-13-2007

[Federal Register: February 13, 2007 (Volume 72, Number 29)]
[Page 6718-6719]
From the Federal Register Online via GPO Access []



Submission for OMB Review; Comment Request

AGENCY: Department of Education.
SUMMARY: The IC Clearance Official, Regulatory Information Management 
Services, Office of Management invites comments on the submission for 
OMB review as required by the Paperwork Reduction Act of 1995.

DATES: Interested persons are invited to submit comments on or before March 15, 2007.

ADDRESSES: Written comments should be addressed to the Office of 
Information and Regulatory Affairs, Attention: Education Desk Officer, 
Office of Management and Budget, 725
17th Street, NW., Room 10222, Washington, DC 20503. Commenters are 
encouraged to submit responses electronically by e-mail to
or via fax to (202) 395-6974. Commenters should include the following subject line in their response ``Comment: [insert OMB number], [insert abbreviated collection name, e.g., ``Upward Bound Evaluation'']. Persons submitting comments electronically should not submit paper copies. SUPPLEMENTARY INFORMATION: Section 3506 of the Paperwork Reduction Act of 1995 (44 U.S.C. Chapter 35) requires that the Office of Management and Budget (OMB) provide interested Federal agencies and the public an early opportunity to comment on information collection requests. OMB may amend or waive the requirement for public consultation to the extent that public participation in the approval process would defeat the purpose of the information collection, violate State or Federal law, or substantially interfere with any agency's ability to perform its statutory obligations. The IC Clearance Official, Regulatory Information Management Services, Office of Management, publishes that notice containing proposed information collection requests prior to submission of these requests to OMB. Each proposed information collection, grouped by office, contains the following: (1) Type of review requested, e.g. new, revision, extension, existing or reinstatement; (2) Title; (3) Summary of the collection; (4) Description of the need for, and proposed use of, the information; (5) Respondents and frequency of collection; and (6) Reporting and/or Recordkeeping burden. OMB invites public comment. Dated: February 7, 2007. Angela C. Arrington, IC Clearance Official, Regulatory Information Management Services, Office of Management. Federal Student Aid Type of Review: Extension. Title: OSFA Customer Satisfaction Survey Master Plan. Frequency: Annually. Affected Public: Individuals or household; Businesses or other for-profit; Not-for- profit institutions. Reporting and Recordkeeping Hour Burden: Responses: 15,000. Burden Hours: 7,500. Abstract: The Higher Education Amendments of 1998 established the Office of Student Financial Assistance (SFA) as the Government's first Performance-Based Organization (PBO). That legislation specifies that one purpose of the PBO is to improve program services and processes for students and other participants in the student financial assistance programs. This requirement establishes an ongoing need for SFA to be engaged in an interactive process of collecting information and using it to improve the delivery of student financial assistance. Requests for copies of the information collection submission for OMB review may be accessed from, by selecting the ``Browse Pending Collections'' link and by clicking on link number 3241. When you access the information collection, click on ``Download Attachments'' to view. Written requests for information should be addressed to U.S. Department of Education, 400 Maryland Avenue, SW., Potomac Center, 9th Floor, Washington, DC 20202-4700. Requests may also be electronically mailed to or faxed to 202-245- 6623. Please specify the complete title of the information collection when making your request. Comments regarding burden and/or the collection activity requirements should be electronically mailed to Individuals who use a telecommunications device for the deaf (TDD) may call the Federal Information Relay Service (FIRS) at 1-800-877-8339. [FR Doc. E7-2435 Filed 2-12-07; 8:45 am] BILLING CODE 4000-01-P

Last Modified: 02/26/2007