Update on March 9, 2026: We have successfully completed the SAIG updates described in this announcement. If you are experiencing connectivity issues, please review the information below. If you made the required changes but still encounter issues, contact the FPS Help Desk at 1-800-330-5947 or support@fps.ed.gov.
Update on Feb. 23, 2026: As a reminder, users should complete the actions we describe below by March 1, 2026, to avoid disruptions to SAIG connectivity. Institutions that connect to the test (non-production) environment should complete the required changes as soon as possible, as we will update the test environment first. Thank you for your cooperation and understanding.
As part of our ongoing modernization of Federal Student Aid’s systems, we are updating the Student Aid Internet Gateway (SAIG) environment. The updates may require action from your organization to maintain uninterrupted access.
The SAIG updates will result in a change to outbound Transmission Control Protocol (TCP) connectivity and associated Internet Protocol (IP) addresses. Outbound TCP refers to connections your organization initiates from its system to the SAIG when it sends or receives files using EDconnect or TDClient. If your organization restricts outbound traffic, you may need to update your firewall rules. You must have port 26581 open for outbound TCP/IP traffic to the new IP addresses.
We plan to implement the updates by March 8, 2026. We will update the test (non-production) environment first and it will be ready in late February. If your institution connects to the test environment, please make the required changes as soon as possible to avoid any disruption.
Your organization should review how you currently connect to the SAIG, identify your information technology (IT) or network team responsible for managing firewall configurations, and add the following outbound TCP firewall rules to your current firewall configuration no later than March 1, 2026:
| SAIG Domain Name System (DNS) |
Current Public NAT IP Addresses |
New Public NAT IP Addresses |
|
saigmailboxtest.ed.gov |
165.224.204.63 |
152.180.56.163 |
|
saigmailbox.ed.gov |
165.224.204.64 |
152.180.56.164 |
You must have port 26581 open for outbound TCP/IP traffic to the new IP addresses.
We are providing the new production IP addresses in advance to ensure you have ample time to prepare. You should ensure your IT team applies these changes by March 1, 2026, to avoid disruptions to SAIG connectivity.
Please continue to monitor the Knowledge Center for important reminders and announcements related to this SAIG change.
If you have questions, please contact the FPS Help Desk at 1-800-330-5947 or support@fps.ed.gov.