In the May 5, 2025, Electronic Announcement GENERAL-25-19, the U.S. Department of Education (the Department) requested that institutions perform outreach to remind former students of their loan repayment obligations with the initial outreach focusing on students who are delinquent on one or more of their loans. To assist institutions with this effort, we provide information below about the National Student Loan Data System (NSLDS®) Delinquent Borrower Report available on the NSLDS Professional Access website.
The Delinquent Borrower Report (DELQ01) provides institutions with a list of borrowers who have been identified as delinquent in their loan payments to one of the federal loan servicers. The DELQ01 output includes delinquent borrowers along with their demographic data such as address, phone number, and email address, as well as loan details including loan date, loan type, total outstanding balance, and the current monthly payment amount. This information will assist institutions with their normal delinquency/default prevention efforts as well as the outreach request made by the Department.
The report can be requested by accessing the NSLDS Reports Tool, under the Reports tab, on the NSLDS Professional Access website. Once you access the NSLDS Reports Tool navigate to the Content Folder > Team content folder > NSLDS Folder > Loan & Grant Folder > DELQ01 Delinquent Borrower Report. There are four available formats for the DELQ01 Report:
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CSV Download
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Large Volume SAIG (Fixed Width, Comma Delimited) & CSV Download
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PDF Download
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SAIG (Fixed Width, Comma Delimited) & Excel Download
The Large Volume SAIG option is available for reports that have over one million records in the output. For more information on the report’s format layouts (Section 5.1) and report request options (Section 3.2) refer to the NSLDS Reports for Schools Guide.
When requesting the report, you can receive all the data at your institution’s six-digit OPEID level or enter the eight-digit OPEID to receive data for a specific location. Additional parameters allow you to limit the report output by entering a Federal Loan Servicer Code, a Cohort Year, and/or selecting one or more periods for Days Delinquent. If a Cohort Year is not entered, the report output will return all borrowers with delinquent loans that fall in all periods for Days Delinquent.
The Default Prevention & Management assessment on the Knowledge Center offers additional resources to assist institutions in managing delinquent borrowers and preventing borrowers from defaulting on federal student loans.
If you have questions about NSLDS, please contact the NSLDS Customer Support Center at 1-800-999-8219. The contact center is open from 10 a.m. to 6 p.m. Eastern time, Monday through Friday. You may also email nslds@ed.gov.