(GENERAL-25-14) Notice of Updated School Participation Division Contact Information

In response to our recent regional organizational changes, Federal Student Aid (FSA) is now centrally responding to all questions related to completion of the Application for Approval to Participate in the Federal Student Financial Aid Programs (E-App) and general school eligibility inquiries.

Effective immediately, institutions of higher education should direct correspondence to CaseTeams@ed.gov. The Case Teams mailbox is monitored closely every weekday, and support continues to be available at 1-800-848-0978.

We are committed to minimizing any disruption during the transition period.

Thank you for your patience and continued partnership.