Note
Update on Dec. 23, 2024: The President signed an Executive Order on Dec. 19, 2024, closing the federal government on Tuesday, Dec. 24, 2024. In addition to the closure of our federal offices, there may be additional closures or modified schedules for our Federal Student Aid processors and contact centers on that day. Thank you for your understanding.
Our federal offices and our Federal Student Aid processors and contact centers will be closed on Wednesday, Dec. 25, 2024, to observe the Christmas Day federal holiday and again on Wednesday, Jan. 1, 2025, to observe the New Year’s Day federal holiday. Some contact centers will have additional modifications to their standard operating schedules during the holiday period. See below for additional information.
Early Closures on Tuesday, Dec. 24, 2024
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The FSA Partner and School Relations Center (including COD, NSLDS, and FSA Partner Connect) will close at 3 p.m. Eastern Time (ET).
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Federal loan servicers will close at 5 p.m. ET.
Early Closures on Tuesday, Dec. 31, 2024
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The FSA Partner and School Relations Center (including COD, NSLDS, and FSA Partner Connect) will close at 3 p.m. ET.
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Federal loan servicers will close at 5 p.m. ET.
FAFSA Processing System (FPS)
The FPS will accept data on Wednesday, Dec. 25, 2024, and Wednesday, Jan. 1, 2025, but will not process data or send 2024–25 or 2025–26 Institutional Student Information Records (ISIRs) until Thursday, Dec. 26, 2024 (for data received on the 25th) and Thursday, Jan. 2, 2025 (for data received on the 1st).
COD System
The Common Origination and Disbursement (COD) System will accept and process data from schools and send back responses/acknowledgments on Wednesday, Dec. 25, 2024, and Wednesday, Jan. 1, 2025, but schools will not be able to receive any federal funds on that day. Requests for changes in funding levels and for funds will not be processed until Thursday, Dec. 26, 2024 (for data received on the 25th) and Thursday, Jan. 2, 2025 (for data received on the 1st).
Websites
All Federal Student Aid websites will remain operational on the holidays.
Contact Information
Contact information for each Federal Student Aid customer service and processing center is available on the following pages on the FSA Partner Connect website:
Service Centers for Schools: https://fsapartners.ed.gov/help-center/fsa-customer-service-center/service-centers-for-schools
Service Center for Students: https://fsapartners.ed.gov/help-center/fsa-customer-service-center/service-centers-for-students
Loan Servicing Centers for Schools: https://fsapartners.ed.gov/help-center/fsa-customer-service-center/loan-servicing-centers-for-schools
Loan Servicing Centers for Students: https://fsapartners.ed.gov/help-center/fsa-customer-service-center/loan-servicing-centers-for-students