A new service release is available for EDExpress for Windows 2024–25, Release 2.0, that resolves software issues in the Direct Loan and Pell Grant modules. This is a cumulative service release that includes the software updates we posted in the Release 2.0 service release described in the June 27, 2024 electronic announcement.
This service release includes the following updates:
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Resolves software issue that occurs when originating Direct Loan records if the Award Amount Approved does not divide into equal amounts for the anticipated disbursement dates associated with the record.
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Resolves software issue that occurs when originating Pell Grant records with an apostrophe in the student’s name ID (first two letters of last name).
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Resolves software issue that occurs when modifying Pell Grant disbursements in EDExpress if the record’s Origination Status is Batched.
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Resolves software issue that occurs when modifying or deleting Pell Grant actual disbursements in EDExpress if the record’s Disbursement Status is E (Rejected).
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Resolves software issues with the Incarcerated and CIP Code 2-3 fields on EDExpress Pell Grant records that were rebuilt by importing a Pell Grant Year-to-Date file (message class PGYR25OP).
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Resolves software issue that occurs when using the “Rebuild All” option for Pell YTD import if the file contains blank values for the IASG and CFH Flags for students.
You must have EDExpress 2024–25, Release 2.0 installed on your PC before running this service release file. You can download Release 2.0 from the Software and Other Tools page of the Knowledge Center website.
Refer to the sections below for guidance and tips on downloading and running the service release file on PC workstations running EDExpress 2024–25.
Downloading and Running the EDExpress Service Release File
The updated EDExpress 2024–25, Release 2.0 service release installation file (EDE25_Sept2024_ReleaseV1.exe) is provided on the Knowledge Center website. You can initiate the download of the service release file by clicking the link. The software file will begin downloading when you click on the link.
You should run the installation on all PC workstations in your office that have Release 2.0 installed.
When you run the installation file, you are prompted to select the program directory for EDExpress 2024–25, Release 2.0 on the PC workstation. For most users, this is the default directory of C:\Program Files (x86)\EDESuite\EDExpress for Windows 2024-2025 (unless you changed this location during the installation process). If you do not have a Program Files (x86) directory, the default is C:\Program Files\EDESuite\EDExpress for Windows 2024-2025. Choose OK to initiate and run the service release installation.
You do not need to reboot your PC(s) once the copy procedure is complete to resume using EDExpress 2024–25, Release 2.0.
Additional Tips and Guidance
Note the following additional tips when loading the service release file to your PC workstation(s):
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Be sure to close EDExpress on your PC(s) before performing the download and copy procedure.
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Microsoft Windows users must have admin rights to the PC workstation(s) running EDExpress to run the service release file installation.
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If you receive a message indicating you cannot overwrite the file (usually due to a “sharing violation”), restart your computer and try again. Windows may think the file overwritten by the service release file installation is in use until you restart.
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If your EDExpress database is installed on a network drive, and you have multiple PC workstations accessing that database, you must run the service release file installation on EACH workstation.
Contact Information
If you have questions regarding this message, please contact the FPS Help Desk at 1-800-330-5947 or by email at support@fps.ed.gov. The FPS Help Desk (formerly CPS/SAIG Technical Support) provides customer service for the FAFSA Processing System (FPS), the Student Aid Internet Gateway (SAIG), and the EDExpress for Windows software.