We are pleased to announce the posting of the 2024–2025 EDExpress for Windows Packaging Technical Reference in PDF format on the Software and Other Tools page of the Knowledge Center on FSA Partner Connect website (https://fsapartners.ed.gov/knowledge-center).
The Packaging Technical Reference provides instructions and record layouts for schools and other organizations that need to integrate their software or systems with the EDExpress 2024–2025 Packaging module (available January 2024). Record layouts are included for all file imports from external systems, such as Packaging Import External Add, Packaging Import External Change, and Packaging Import Add Funds. Packaging module setup guidance and setup worksheets are also provided.
Contact Information
If you have questions regarding this message, please contact the FPS Help Desk at 1-800-330-5947 or by email at support@fps.ed.gov. The FPS Help Desk (formerly CPS/SAIG Technical Support) provides customer service for the FAFSA Processing System (FPS), the Student Aid Internet Gateway (SAIG), and the EDExpress for Windows software.
Note: CPS/SAIG Technical Support has been renamed to coincide with the upcoming 2024–25 award year. The phone number is the same (1-800-330-5947) but please note the new email address. There will be a transition period during which the CPSSAIG@ed.gov email inbox will continue to be monitored but we recommend using support@fps.ed.gov going forward.