(GENERAL-23-62) Unplanned Access Issue Affecting Several FSA Systems on Aug. 7, 2023 (Resolved on Aug. 7, 2023)

Author
Federal Student Aid
Electronic Announcement ID
GENERAL-23-62
Subject
Unplanned Access Issue Affecting Several FSA Systems on Aug. 7, 2023 (Resolved on Aug. 7, 2023)

Note

Resolved on Aug. 7: We resolved the issue affecting access to several FSA systems that customers began experiencing on the morning of Monday, Aug. 7. We appreciate customers’ patience and understanding. If you encounter an issue when attempting to access an FSA system, contact the appropriate customer support center for assistance.

We are aware of an issue that is impacting access to several FSA systems this morning and are actively working to restore access as soon as possible. We regret this inconvenience to our customers and will publish updates in this location.

Last Modified: 08/07/2023