Federal Student Aid (FSA) would like to inform the community about updated contact information for faxing corrections of Pell Grant Overpayment (POVR) Assignments to the Default Resolution Group in Greenville, TX.
The fax number has been changed to 240-931-3320. The previous fax number, 903-454-2243, has been decommissioned. Schools should update their processes and documentation with the updated fax number as soon as possible.
If you believe a POVR assignment correction was sent to the previous fax number in error, please re-send your request to the new fax number (240-931-3320).
FSA is in the process of updating contact information in published documentation, such as the Federal Student Aid Handbook. We have also updated the Default Resolution Group contact information on the Service Centers for Schools Contact Information page in the Help Center of the FSA Partner Connect website.
We appreciate your attention to this matter.