Our federal offices and our Federal Student Aid processors and contact centers will be closed on Thursday, Nov. 24, 2022, to observe the Thanksgiving Day federal holiday. In addition, some of the Title IV processors and contact centers will have additional closures on the days surrounding the holiday. For a list of the processing and contact centers with additional closures around the holiday, please see below.
Closures the Day Before Thanksgiving Day, Wednesday, Nov. 23, 2022
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FSA Partner and School Relations Center (including COD, FSA Partner Connect, and NSLDS) – Will be closed at 3 p.m. ET.
Closures the Day After Thanksgiving Day, Friday, Nov. 25, 2022
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Borrower Defense Hotline
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CPS/SAIG Technical Support
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ECSI Federal Perkins Loan Servicer
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Edfinancial
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Federal Student Aid Information Center
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FedLoan Servicing (PHEAA)
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FSA Partner and School Relations Center (including COD, FSA Partner Connect, and NSLDS)
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MOHELA
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Ombudsman
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OSLA Servicing
CPS
The Central Processing System (CPS) will accept data on Thursday, Nov. 24, 2022, but will not process data or send Institutional Student Information Records (ISIRs) until Friday, Nov. 25, 2022.
COD System
The Common Origination and Disbursement (COD) System will accept and process data from schools and send back responses/acknowledgments on Thursday, Nov. 24, 2022, but schools will not be able to receive any federal funds on that day. Requests for changes in funding levels and for funds will not be processed until Friday, Nov. 25, 2022.
Websites
All Federal Student Aid websites will remain operational on the holiday.
Contact Information
Contact information for each Federal Student Aid customer service and processing center is available on the following pages on the FSA Partner Connect website:
Service Centers for Schools: https://fsapartners.ed.gov/help-center/fsa-customer-service-center/service-centers-for-schools
Service Center for Students: https://fsapartners.ed.gov/help-center/fsa-customer-service-center/service-centers-for-students
Loan Servicing Centers for Schools: https://fsapartners.ed.gov/help-center/fsa-customer-service-center/loan-servicing-centers-for-schools
Loan Servicing Centers for Students: https://fsapartners.ed.gov/help-center/fsa-customer-service-center/loan-servicing-centers-for-students