We are pleased to announce the posting of an EDExpress for Windows 2022–2023, Release 3.0, service release. This service release addresses two Release 3.0 software issues in the Pell Grant module reported recently by the EDExpress user community:
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Resolves an issue where users were unable to export Pell actual disbursements after selecting and saving the Disbursement Release Indicator manually on the Disburse tab for a previously accepted anticipated disbursement.
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Resolves an issue with certain video cards that caused dark gray areas to display onscreen or blank screens when using the EDExpress Desktop or Print Preview feature.
The service release is available for download on the Software and Other Tools page of the Knowledge Center at FSA Partner Connect website (https://fsapartners.ed.gov/knowledge-center). You must have EDExpress 2022–2023, Release 3.0 installed on your PC before running the service release file. You can download Release 3.0 from the Software and Other Tools page of the Knowledge Center website.
See the sections below for guidance and tips on downloading and running the service release file on PC workstations running EDExpress 2022–2023, Release 3.0.
Downloading and Running the EDExpress Service Release File
The EDExpress 2022–2023, Release 3.0 service release installation file (EDE23_July2022_Release.exe) is posted to the Software and Other Tools page of the Knowledge Center website. You should run the installation on all PC workstations in your office that have Release 3.0 installed.
To download the service release, go to the Software and Other Tools page, click the “EDExpress” link, then select “2022–2023” under the By Award Year section of the page. Click the date-specific link under Software that is labeled “EDExpress 2022–2023 Release 3.0 Service Release.” On the subsequent page, you can initiate the download of the service release file by clicking the link under the “Attachments” section.
When you run the installation file, you are prompted to select the program directory for EDExpress 2022–2023, Release 2.0 on the PC workstation. For most users, this is the default directory of C:\Program Files (x86)\EDESuite\EDExpress for Windows 2022–2023 (unless you changed this location during the installation process). If you do not have a Program Files (x86) directory, the default is C:\Program Files\EDESuite\EDExpress for Windows 2022–2023. Click OK to initiate and run the service release installation.
You do not need to reboot your PC(s) once the copy procedure is complete in order to resume using EDExpress 2022–2023, Release 3.0.
Additional Tips and Guidance
Note the following additional tips when loading the service release file to your PC workstation(s):
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Be sure to close EDExpress on your PC(s) before performing the download and copy procedure.
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Microsoft Windows users must have admin rights to the PC workstation(s) running EDExpress in order to run the service release file installation.
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If you receive a message indicating you cannot overwrite the file (usually due to a “sharing violation”), restart your computer and try again. Windows may think the file overwritten by the service release file installation is in use until you restart.
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If your EDExpress database is installed on a network drive, and you have multiple PC workstations accessing that database, you must run the service release file installation on EACH workstation.
If You Have Questions
If you have any questions regarding loading the EDExpress 2022–2023, Release 3.0 service release file to your system, please contact CPS/SAIG Technical Support at 1-800-330-5947 or by email at CPSSAIG@ed.gov.
You can also post questions regarding EDExpress on FSATech. FSATech is an electronic mailing list for technical questions about Federal Student Aid systems, software, and mainframe products. For more information on subscribing to FSATech, go to https://listserv.ed.gov/cgi-bin/wa?SUBED1=FSATECH&A=1 .