(APP-22-09) Inability to Submit Corrections after Dependency Status Change for the FAFSA Form

Author
Federal Student Aid
Electronic Announcement ID
APP-22-09
Subject
Inability to Submit Corrections after Dependency Status Change for the FAFSA Form

Federal Student Aid (FSA) has become aware of an issue that prevents certain users from being able to submit a correction to their Free Application for Federal Student Aid (FASFA®) form using fafsa.gov. This happens when a user is attempting to change the dependency status to independent and the student’s parents used the IRS Data Retrieval Tool (DRT) in a previous transaction.

Users who encounter this issue have two workaround options:

  • Contact their Financial Aid Administrator (FAA) and request the FAA submit the necessary correction, or

  • Call the Federal Student Aid Information Center at 1-800-4FED-AID (1-800-433-3243) and request a paper Student Aid Report (SAR). Once the SAR is received, they can make the correction on the paper SAR and submit it for processing.

We are currently working on a solution for this issue and will update the community once a fix has been implemented.