Our federal offices and most of our Federal Student Aid processors and contact centers will be closed on Monday, June 20, 2022, to observe the Juneteenth National Independence Day federal holiday. Some contact centers will also have additional closures around the holiday. See below for additional information.
Federal Student Aid Customer Service and Processing Centers Open on the Holiday
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Great Lakes Educational Loan Services, Inc.
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Nelnet
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Nelnet Total and Permanent Disability Servicer
CPS
The Central Processing System (CPS) will accept data on Monday, June 20, 2022, but will not process data or send Institutional Student Information Records (ISIRs) until Tuesday, June 21, 2022.
COD System
The Common Origination and Disbursement (COD) System will accept and process data from schools and send back responses/acknowledgments on Monday, June 20, 2022, but schools will not be able to receive any federal funds on that day. Requests for changes in funding levels and for funds will not be processed until Tuesday, June 21, 2022.
Websites
All Federal Student Aid websites will remain operational on the holiday.
Contact Information
Contact information for each Federal Student Aid customer service and processing center is available on the following pages on the FSA Partner Connect website:
Service Centers for Schools: https://fsapartners.ed.gov/help-center/fsa-customer-service-center/service-centers-for-schools
Service Center for Students: https://fsapartners.ed.gov/help-center/fsa-customer-service-center/service-centers-for-students
Loan Servicing Centers for Schools: https://fsapartners.ed.gov/help-center/fsa-customer-service-center/loan-servicing-centers-for-schools
Loan Servicing Centers for Students: https://fsapartners.ed.gov/help-center/fsa-customer-service-center/loan-servicing-centers-for-students