On March 27, 2022, we made additional updates to StudentAid.gov features designed to improve the information and self-service tools available to our customers. These updates continue Federal Student Aid’s (FSA's) commitment to improve customer experiences and outcomes through ongoing modernization of our technology, tools, and resources.
This announcement summarizes updated features that are now available.
Updated Features on StudentAid.gov
Several features were updated with this release.
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Aidan® Virtual Assistant – Aidan can answer common questions about federal student aid and guide customers to the correct information and resources. With this release, we have enhanced information and responses to questions about FSA ID and income-driven repayment plans.
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Loan Simulator– Loan Simulator was updated with additional content and functionality including a new Public Service Loan Forgiveness tooltip.
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Processing Flow Updates – We made updates to the Direct PLUS Loan Application flow and Loan Consolidation flow.
Additional Features and Enhancements Continuing in 2022
Throughout 2022, we will continue to add tools and enhance current features to improve our customers’ understanding of and interactions with the Title IV programs. Details about new tools and features will be provided in forthcoming Electronic Announcements posted on the FSA Partner Connect Knowledge Center.
We will also share information about FSA’s modernization efforts through partner emails, social media posts, and targeted outreach campaigns to ensure everyone knows what to expect going forward.
We appreciate your interest and support of FSA’s modernization efforts.