On Dec. 9–13, 2021, the U.S. Department of Education (the Department) will perform extended system maintenance to its core financial systems, including G5. Review the following information to determine how processing at your school will be affected.
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All day on Thursday, Dec. 9, 2021, through 6 a.m. Eastern time (ET) on Monday, Dec. 13, 2021– The G5 website will not be available. Schools will not be able to draw down or refund Campus-Based, Federal Pell Grant (Pell Grant), Iraq and Afghanistan Service Grant, Teacher Education Assistance for College and Higher Education (TEACH) Grant, or William D. Ford Federal Direct Loan (Direct Loan) funds during this period. Schools will be able to draw down or refund cash under their existing authorizations once G5 reopens.
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All day on Thursday, Dec. 9, 2021, through 6 a.m. ET on Monday, Dec. 13, 2021 – The Common Origination and Disbursement (COD) System will accept Pell Grant, Iraq and Afghanistan Service Grant, TEACH Grant, and Direct Loan records. However, after 9 a.m. ET on Wednesday, Dec. 8, 2021, Current Funding Level (CFL) changes (as a result of actual disbursements) and funding will not be processed until G5 reopens.
All actual disbursements with a disbursement date from Dec. 9–13, 2021, must be received and subsequently accepted by the COD System no later than 9 a.m. ET on Wednesday, Dec. 8, 2021, in order to generate the appropriate funding level increase prior to the G5 shutdown. Disbursements submitted by the deadline but not subsequently accepted, disbursements submitted after the deadline, and disbursements with a disbursement date after Dec. 13, 2021, will be funded once G5 re-opens.
Contact Information
We appreciate your patience and understanding as we complete the required activities during the upcoming period. If you have questions about this announcement, contact one of the following help desks:
For questions related to G5, contact the G5 Hotline at 1-888-336-8930 or email edcaps.user@ed.gov.
For questions related to the COD System, contact the COD School Relations Center at 1-800-848-0978. You may also email CODSupport@ed.gov.