Our federal offices as well as our Federal Student Aid processors and contact centers will be closed on Monday, Sept. 6, 2021, to observe the Labor Day federal holiday. See below for additional information.
Federal Student Aid Customer Service and Processing Centers
All Federal Student Aid contact centers will be closed on Monday, Sept. 6, 2021.
The Central Processing System (CPS) will accept data on Monday, Sept. 6, 2021, but will not process data or send Institutional Student Information Records (ISIRs) until Tuesday, Sept. 7, 2021.
The Common Origination and Disbursement (COD) System will accept and process data from schools and send back responses/acknowledgments on Monday, Sept. 6, 2021, but schools will not be able to receive any federal funds on that day. Requests for changes in funding levels and for funds will not be processed until Tuesday, Sept. 7, 2021.
All Federal Student Aid websites will remain operational on the holiday.
Contact information for each Federal Student Aid customer service and processing center is available on the following pages on the FSA Partner Connect website:
Service Centers for Schools: https://fsapartners.ed.gov/help-center/fsa-customer-service-center/service-centers-for-schools
Service Center for Students: https://fsapartners.ed.gov/help-center/fsa-customer-service-center/service-centers-for-students
Loan Servicing Centers for Schools: https://fsapartners.ed.gov/help-center/fsa-customer-service-center/loan-servicing-centers-for-schools
Loan Servicing Centers for Students: https://fsapartners.ed.gov/help-center/fsa-customer-service-center/loan-servicing-centers-for-students