Next Gen FSA – FSA Partner Connect and Knowledge Center Now Available (EA ID: GENERAL-21-20)

Federal Student Aid
Next Gen FSA – FSA Partner Connect and Knowledge Center Now Available (EA ID: GENERAL-21-20)

We are pleased to announce the launch of the FSA Partner Connect website. We also welcome users to the new Knowledge Center. We previously posted information about the new site in several announcements on Feb. 25, 2021, March 9, 2021, and March 18, 2021.

As a reminder, the Information for Financial Aid Professionals (IFAP) website has been retired. Users visiting the IFAP website home page will be redirected to Knowledge Center Home. For specific details about other URLs, email subscriptions, and other transition information, refer to the March 9, 2021, announcement.

Note: Many IFAP users accessed other FSA systems by clicking on links to those systems that were available on the IFAP website. Users will now find these same FSA system links on the FSA Partner Connect website; refer to the FSA Partner Connect navigation training materials to see where these FSA system links are located.

Subscription Reminders

If you were subscribed to IFAP email updates, your subscription information was transferred to the Knowledge Center. Daily subscription emails will begin the week of Monday, March 29, 2021; the first weekly subscription emails will be sent on Saturday, April 3, 2021, and Sunday, April 4, 2021.

Users not previously subscribed to IFAP email updates can now subscribe to Knowledge Center email updates using the link on Knowledge Center Home. If you need to make changes to your subscription settings, refer to the Managing Your Knowledge Center Subscriptions job aid on the Federal Student Aid E-Training website for the applicable instructions.

Training and Additional Information

A comprehensive set of training resources about FSA Partner Connect, including webinars, tutorials, and quick reference job aids, is available on the Federal Student Aid E-Training website. Refer to the March 11, 2021 Training Announcement for details about how to access the training resources, including how to create a username and password for Federal Student Aid E-Training if you do not already have one. After logging in, select “Training Courses” from the main menu bar, then “FSA Partner Connect” from the drop-down menu.

Contact Information

If you have questions or would like to provide feedback about FSA Partner Connect, complete the Customer Support form at or call the School Relations Center at 1-800-848-0978.