Posted Date:January 5, 2017
|Author:||John Brooks, Service Director, Operations, Federal Student Aid|
Subject: Birthday of Martin Luther King, Jr. Federal Holiday and Inauguration Day Processing and Customer Service Hours (Updated January 18, 2017)
Note: On January 18, 2017, we replaced the attachment to this announcement to provide updated contact center hours for Inauguration Day on Friday, January 20, 2017.
Our federal offices as well as many of our Title IV processors and contact centers will be closed on Monday, January 16, 2017 to observe the Birthday of Martin Luther King, Jr. federal holiday. Additionally, our federal offices located in Washington, D.C. will be closed on Friday, January 20, 2017 for the Presidential Inauguration activities. Some of the contact centers and Title IV processors will also be closed on this day. See the attachment for the various centers’ operation status.