Posted Date:December 16, 2016
|Author:||John Brooks, Service Director, Operations, Federal Student Aid|
Subject: Christmas and New Year's Federal Holiday Processing and Customer Service Hours
Because the Christmas Day federal holiday and New Year’s Day federal holiday fall on Sundays, our federal offices as well as many of our Title IV processors and contact centers will be closed on Monday, December 26, 2016 (the day after Christmas Day) to observe the Christmas Day federal holiday, as well as on Monday, January 2, 2017 (the day after New Year’s Day) to observe the New Year’s Day federal holiday. Some contact centers will also have additional closures during the holiday period. See the attachment for the various centers’ operation status during the holidays.