Posted Date:August 22, 2016
| Author: | Lisa DiCarlo, Director, Student Experience Group, Federal Student Aid |
Subject: Issue Alert - CPS Processing on August 19, 2016 for Records Held for U.S. Department of Homeland Security Match
As described in the August 16, 2016 electronic announcement posted to the Information for Financial Aid Professionals (IFAP) Web site, the U.S. Department of Homeland Security (DHS) identified a technical issue last week that prevented it from providing match results to the Central Processing System (CPS). To minimize the impact to students and schools, the CPS continued processing to applications and corrections for active cycles that did not require a DHS match from August 15-18, 2016. Records requiring a DHS match were placed on hold until the technical issue was resolved.
The DHS resolved its technical issue on Thursday, August 18, 2016, and the CPS resumed normal DHS matching activities beginning with records computed on Friday, August 19, 2016.
On August 19, the CPS began processing records that were held since August 15 that required a DHS match. Institutional Student Information Records (ISIRs) and Student Aid Reports (SARs) resulting from this processing containing the correct, current results from the DHS match were sent to schools and students beginning on August 19, 2016.
CPS Processing Information
SARs and ISIRs resulting from the August 19 processing should be considered “normal” transactions (i.e., not resulting from a reprocessing) and will be sent under the message class you typically receive ISIR data under (e.g., IDSA17OP).
Contact Information
If you have any questions regarding this message, contact CPS/SAIG Technical Support at 800/330-5947 (TDD/TTY 800/511-5806) or by e-mail at CPSSAIG@ed.gov.
You can also post questions to FSATECH. FSATECH is an electronic mailing list for technical questions about Federal Student Aid systems, software, and mainframe products. For more information on subscribing to FSATECH, go to: http://www.ed.gov/offices/OSFAP/services/fsatechsubscribe.html.