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(General) Subject: Veterans Day Federal Holiday Processing and Customer Service Hours (Updated November 7, 2014)

Posted Date:October 30, 2014

Author: Jana Hernandes, Service Director, Operations, Federal Student Aid

Subject: Veterans Day Federal Holiday Processing and Customer Service Hours (Updated November 7, 2014)

Note: On November 7, 2014, we replaced the attachment to this announcement to provide updated contact center hours for the Veterans Day federal holiday.

Our federal offices as well as some of our Title IV processors and contact centers will be closed on Tuesday, November 11, 2014 to observe the Veterans Day federal holiday. See the attachment for the various centers’ operation status on the holiday.