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(Loans) Subject: Loan Servicing Information - 2014 Servicing Summit on December 1, 2014

Posted Date:October 29, 2014

Author: Jana Hernandes, Service Director, Operations, Federal Student Aid

Subject: Loan Servicing Information - 2014 Servicing Summit on December 1, 2014

The Department of Education (the Department) is pleased to announce that it will convene its first Servicing Summit on Monday, December 1, 2014, in advance of the 2014 FSA Training Conference for Financial Aid Professionals being held in Atlanta, Georgia. The purpose of this special one-day session on servicing is to explore various topics of interest to student borrowers, consumer advocates, financial aid administrators, and policy makers. The session will conclude with a town hall meeting hosted by Department of Education Under Secretary Ted Mitchell, who, along with other senior Department officials, will be available to answer questions from participants.

The Servicing Summit details are as follows:

    Date: Monday, December 1, 2014
    Time: 8:30 A.M. – 5:00 P.M. (ET)
    Location: Omni Hotel at CNN Center
    100 CNN Center
    Atlanta, Georgia 30303
    Participants: Consumer Advocates, Financial Aid Administrators, and Policy Makers

    Note: Our purpose in convening the Servicing Summit is to offer representatives from the financial aid community an opportunity to explore topics of interest to servicing customers and share in a one-on-one dialogue with us. As such, this session is closed to members of the press.

    Agenda: Will be posted on FSA Conferences prior to December 1, 2014

Given the interactive format of the Servicing Summit, attendance will be limited to 200 participants. If you are interested in participating, register now at

We look forward to joining with representatives from the financial aid community, sharing in a dialogue about student loan servicing, and benefitting from the community’s experience working on behalf of students, borrowers, and their families.

Last Modified: 10/28/2014