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(General) Subject: Christmas and New Year's Federal Holiday Processing and Customer Service Hours

Posted Date:December 11, 2013

Author: Jana Hernandes, Service Director, Operations, Federal Student Aid

Subject: Christmas and New Year's Federal Holiday Processing and Customer Service Hours

Our federal offices as well as our Title IV processors and contact centers will be closed on Wednesday, December 25, 2013 to observe the Christmas Day federal holiday, as well as on Wednesday, January 1, 2014 to observe the New Year’s Day federal holiday. In addition, some contact centers will have other closures during the holiday period. See the attachment for the various centers’ operation status on the holidays.