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(COD System) Subject: REMINDER: COD WEB SITE ACCESS - Action Required for May 5, 2013 Login Changes for COD Web Site Users

Posted Date:April 26, 2013

Author: Pamela Eliadis, Service Director, System Operations & Aid Delivery Management, Federal Student Aid
William Leith, Service Director, Program Management, Federal Student Aid

Subject: REMINDER: COD WEB SITE ACCESS - Action Required for May 5, 2013 Login Changes for COD Web Site Users

As we have explained to the community over the past several months, we are in the process of implementing a change in how authorized users access the Common Origination and Disbursement (COD) Web site. We appreciate the efforts of schools and third party servicers that have evaluated their COD Web site user needs and completed the required steps to be ready for the COD Web site access change. For schools and third party servicers that have not yet evaluated their COD Web site user needs and completed the required steps, please continue reading this announcement.

Important Reminder! ALL COD Web site users must be enrolled for the COD Online Service and have an FSA User ID and password to access the COD Web site beginning on May 5, 2013. After May 5th, COD Web users who have not enrolled for the COD Online Service and do not have a registered FSA User ID will no longer be able to access the COD Web site.

Keep in mind that enrollment for the COD Online Service is not complete until a signed Signature page is received by Federal Student Aid. If your school has not completed the enrollment steps or mailed the required Signatures pages for all of its COD Web site users, please do so immediately to minimize the possibility of losing access to the COD Web site after May 5th.

Note: This change is specific to COD Web site access; there is no change to COD batch processing.

As noted in our earlier announcements, COD Web site users must:

  • Be enrolled for the COD Online Service

  • Have an FSA User ID and password

Complete details about the enrollment steps are provided in a March 8, 2013 electronic announcement and an April 18, 2013 electronic announcement. We also summarize the steps below.

Required Actions to Ensure Continued COD Web Site Access

Beginning May 5, 2013, authorized users will log in to the COD Web site using an FSA User ID and password as well as the six-digit password generated by the user’s Two-Factor Authentication (TFA) token. Users will no longer use their previously assigned COD User ID.

Enrollment for the COD Online Service

Domestic school users must have their Primary Destination Point Administrator (PDPA) enroll them for the COD Online Service via the Student Aid Internet Gateway (SAIG) Enrollment Web site. Foreign school users must complete an updated paper SAIG Enrollment form and send it to Federal Student Aid. This is a required step for all COD Web site users even if a user currently has access to the COD Web site.

Note: Each user associated with multiple schools must enroll for the COD Online Service for each school for which COD Web site access is needed. However, the user will only have one FSA User ID for the login process. For example, if a user is associated with five schools, the user will need to complete the enrollment steps five times, but will use the same FSA User ID and password to log in to the COD Web site.

FSA User ID and Password

COD Web site users who currently have an FSA User ID and password will not need to take any additional action to be able to log in to the COD Web site on or after May 5, 2013.

COD Web site users who do not currently have an FSA User ID and password will need to take action to be able to log in to the COD Web site on or after May 5, 2013. After the FSA User ID registration process is complete and the FSA User ID is received, the user will then need to register his or her TFA token to associate it with the FSA User ID.

Contact Information

If you have questions about the COD Web site or the new login process, contact the COD School Relations Center at 800/474-7268 for Grants or 800/848-0978 for Direct Loans. You may also e-mail CODSupport@ed.gov.

If you have questions about enrolling for the COD Online Service or registering an FSA User ID, contact CPS/SAIG Technical Support at 800/330-5947 (TDD/TTY 800/511-5806). You may also e-mail at CPSSAIG@ed.gov.

Last Modified: 04/25/2013