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(General) Subject: Employment Opportunities - Vacancy Announcement for Lead Management and Program Analyst, GS-0343-14

Posted Date:March 22, 2013

Author: Robin Minor, Chief Compliance Officer, Federal Student Aid

Subject: Employment Opportunities - Vacancy Announcement for Lead Management and Program Analyst, GS-0343-14

The U.S. Department of Education (ED) is looking for the best and brightest to ensure equal access to education and to promote educational excellence throughout the nation. If you are a highly motivated, creative individual who would like to be involved in establishing policies on federal financial aid for education, and distributing as well as monitoring those funds; collecting data on America's schools and disseminating research; focusing national attention on key educational issues; and prohibiting discrimination and ensuring equal access to education, ED is the place for you!

POSITION TITLE: Lead Management and Program Analyst
DIVISION TITLE: Federal Student Aid, Program Compliance Office, Performance Improvement and Procedures Service Group
SALARY RANGE: $105,211.00- $136,771.00
LOCATION: 1 vacancy - Washington DC Metro Area, DC
OPENING DATE: 03/18/2013
CLOSING DATE: 03/29/2013

Federal Student Aid (FSA) is responsible for administering all aspects of the operations for the student financial assistance programs authorized under Title IV of the Higher Education Act. The Program Compliance office is responsible for administering a program of monitoring and oversight of the institutions, guaranty agencies, lenders, and servicers participating in the Department's Title IV programs.

The Performance Improvement and Procedures Service Group (PIPSG) provides support to the School Eligibility Service Group (SESG) and the Financial Institution Oversight Service Group (FIOSG) through the development and review of policy, procedure development and refinement, training, and resolution of difficult matters.

The Lead Management and Program Analyst will lead a staff of approximately 7 employees consisting of Management and Program Analyst to analyze issues and advise management on the evaluation of program operations. The Leader will assist the team through knowledge and application of leadership and team building skills such as group facilitation, consensus building, coordination, coaching, problem solving, interpersonal communication, integration of work processes and products, obtaining resources, liaison with the supervisor, and train or arrange for the training of team members.


  • You must be a U.S. citizen. Security Clearance

  • Must complete a Background Investigation and fingerprint check

  • Must complete a One-year Probationary Period

  • Relocation Expenses will not be paid. Financial Disclosure.

  • Drug Testing (if applicable)


As a Lead Management and Program Analyst, you are a valued member of a dynamic team. You are in a key role from day one and your work has visible impact. You will lead a staff that analyzes issues and advises management on the evaluation of program operations. You will develop plans for project teams; analyze and evaluate established goals and objectives; and maintain a workflow tracking system. Monitor the status of work in progress, and make adjustments with established priorities. You will perform or arrange internal training for team members; develop and analyze management information requirements; and develop, analyze, maintain, and evaluate new or modified policies, regulations, goals, or objectives for oversight of schools and financial institutions. You will develop procedures and systems of programs and management processes; research, write and develop new procedures and update current procedures. Monitor changes to Title IV laws and regulations, determine the impact and coordinate with staff in other Department of Education offices and institutions. Lead internal and external audits and evaluate and report to management the impact of statutory/regulatory changes on procedures.



WARNING! High self-assessment in the vacancy questions that is not supported by information in your resume, and/or supporting documents may eliminate you from best-qualified status or result in a lowered score. Your responses to the vacancy questions must be substantiated by your on-line resume. Be sure that the experience/education as described on your resume contains accurate and sufficient information that clearly supports your responses to all of the questions by addressing experience and education relevant to this position. If you exaggerate or falsify your experience, education and/or your responses to questions, your ratings can/will be changed, or you may be removed from employment consideration. You should make a fair and accurate assessment of your qualifications.

Applicants who do not respond to the application questions will be rated ineligible.

Eligible candidates will be placed for selection consideration into three (3) categories as described below:

1 - Qualified Category - Applicants who have a "Q" score between 70 and 84.99 meets the specialized experience outlined in the Minimum
Qualification Requirements section of this announcement.

2 - Well Qualified Category - Applicants who have a "WQ" score between 85 and 94.99 exceeds the Minimum Qualification Requirements based on review of resume and vacancy specific questions.

3 - Best Qualified Category - Applicants who have a "BQ" score between 95 and 100 Outstanding level based on review of resume and vacancy specific questions.

Do not overstate or understate your level of experience and capability. You should be aware that your ratings are subject to evaluation and verification.

To perform successfully the duties of this position, applicants are expected to possess the Knowledge, Skills and Abilities (KSAs) listed below. Your answers to the on-line experience questions will serve as responses to the KSAs.

1. Knowledge of legislation, regulations, policies and procedures governing the administration of Federal Title IV Student Financial Assistance Programs.

2. Ability to coordinate and lead the tasks of a team.

3. Skill of using computer programs such as Excel, Access, and Project.

4. Ability to work across organizational lines and with internal and external customers and partners.



All qualified candidates must have one year of specialized experience equivalent to the GS-13 level in federal service.

Examples of such experience include: performing quantitative and qualitative analyses of the effectiveness of program operations in meeting goals and objectives; evaluating organizational structures, methods, and procedures; analyzing, developing, and evaluating new or changed program or management policies, regulations, goals or objectives; analyzing management information requirements; and developing procedures and systems for assessing the effectiveness of programs or management processes.

NOTE: Applications must be submitted by the closing date: March 29, 2013.

Please see the job announcement at application information.

Last Modified: 03/21/2013