Posted Date:March 8, 2013
Author: | Pamela Eliadis, Service Director, System Operations & Aid Delivery Management, Federal Student Aid William Leith, Service Director, Program Management, Federal Student Aid |
Subject: COD WEB SITE ACCESS - March 2013 Enrollment Changes for COD Web Site Users
As explained in a January 25, 2013 Electronic Announcement posted to the Information for Financial Aid Professionals (IFAP) Web site, we will soon implement a change in how authorized users access the Common Origination and Disbursement (COD) Web site.
With the COD Web site access change, authorized users will log in to the COD Web site using an FSA User ID and password as well as the six-digit password generated by the user’s Two-Factor Authentication (TFA) token. To gain access after Federal Student Aid implements the change, all new and existing COD Web site users must first be enrolled for the COD Online Service by a school’s (or organization’s) Primary Destination Point Administrator (PDPA) via the Student Aid Internet Gateway (SAIG) Enrollment Web site.
We plan to implement the COD Web site access change in two phases – the first phase will occur March 9-10, 2013 and the second phase will occur May 3-4, 2013. The COD Web site access change will apply to all schools, including foreign schools.
In this announcement, we provide information specific to the first phase in the following order:
Enrollment for the COD Online Service
FSA User IDs and Passwords
Contact Information
A COD Web site user will need to be enrolled for the COD Online Service and have an FSA User ID and password to access the COD Web site on or after May 4, 2013. We encourage all users who must enroll for the COD Online Service or register for an FSA User ID to act promptly.
Enrollment for the COD Online Service
In the first phase, we will update the SAIG Enrollment Web site to allow PDPAs to enroll new and existing COD Web site users for the COD Online Service and to allow those users to register for an FSA User ID and password, if they do not already have one.
Beginning March 11, 2013, some users will be enrolled for the COD Online Service automatically. Other users will need to be manually enrolled.
Automatically Enrolled – Any school DPA of a TG number enrolled for COD Batch services (i.e., Direct Loan and/or Grant Services) will be automatically enrolled for the COD Online Service. These DPAs will receive an e-mail from Federal Student Aid informing them the COD Online Service has been added.
Enrolled by PDPA (Domestic School Users only) – Domestic school users who are not automatically enrolled will need to be enrolled by their PDPA. In an attachment to this announcement, we provide additional information to assist PDPAs who need to enroll users for the COD Online Service.
Enrolled by Federal Student Aid (Foreign School Users only) – Foreign school users who are not automatically enrolled will need to complete an updated SAIG Enrollment form and send it to Federal Student Aid. We will provide additional instructions for these foreign school users through a separate e-mail process that will begin soon. The Vice Chancellor, President, or Chief Executive Officer and the Financial Aid Director that your school has reported to the Department of Education will be copied on the e-mail.
In all cases, if a COD Web site user does not have an FSA User ID and password, he or she will need to complete the actions noted in the “FSA User IDs and Passwords” section of this announcement.
If a staff member does not require access to the COD Web site, no action is necessary.
FSA User IDs and Passwords
In addition to enrollment in the COD Online Service, COD Web site users will need an FSA User ID and password to log in to the COD Web site.
Some COD Web site users currently have FSA User IDs and passwords because they are authorized users of one or more Federal Student Aid systems that currently use an FSA User ID to log in. This includes eCampus-Based (eCB), eCDR Appeals, FAA Access to CPS Online, National Student Loan Data System (NSLDS) Professional Access, and SAIG Enrollment. Other COD Web site users do not yet have FSA User IDs and passwords. Below, we address the actions each type of COD Web site user must take.
Users With FSA User ID and Password
COD Web site users who currently have an FSA User ID and password and are enrolled for the COD Online Service as described above will not need to take any additional action to be able to log in to the COD Web site on or after May 4, 2013.
Users Without FSA User ID and Password
COD Web site users who do not currently have an FSA User ID and password will need to take action to be able to log in to the COD Web site on or after May 4, 2013.
After they are enrolled for the COD Online Service as described above, COD Web site users will need to register for an FSA User ID by completing the following steps:
Step 1: Go to the SAIG Enrollment Web site and click on the “FSA User ID Registration” link on the left-hand side of the home page.
Step 2: Enter the identifying information requested and click on “Submit.”
Step 3: Follow the remaining steps, which include establishing a password and setting up challenge questions.
During the FSA User ID registration process, the user will be presented with the e-mail address reflected within the SAIG Enrollment Web site. We will use this e-mail address to send the FSA User ID. Note: If the user changes the e-mail address during the registration process, we will use the new e-mail address to send the FSA User ID, but it will not be saved or updated within the SAIG Enrollment Web site.
After the FSA User ID registration process is complete and the FSA User ID is received, the user will then need to register his or her TFA token to associate it with the FSA User ID. Users who do not have a TFA token should contact their Primary Destination Point Administrator (PDPA) to obtain one. If the user is a PDPA and needs a TFA token, contact TFA_Communications@ed.gov, and include the school name and OPE ID on the correspondence.
To register a TFA token, use the following steps:
1. Go to the following URL: https://sa.ed.gov/enrole/SAWeb/selfmenu.jsp.
2. Click on the token registration link: "Register/Maintain Token."
3. Enter your FSA User ID and password and click on "Login."
4. Complete the token registration information.
5. When the “Success” message is displayed, the token has been registered.
As a final reminder, a COD Web site user will need to be enrolled for the COD Online Service and have an FSA User ID and password to access the COD Web site on or after May 4, 2013.
Contact Information
We appreciate the assistance of all COD Web site users as we implement the first phase of the new login process. We will provide information about the second phase in a forthcoming announcement.
If you have questions about how to enroll a COD Web site user for COD Online Service or how to register for an FSA User ID, contact CPS/SAIG Technical Support at 800/330-5947 (TDD/TTY 800/511-5806) or 319/665-4762 (long distance charges may apply). You may also e-mail CPSSAIG@ed.gov.