Posted Date:December 12, 2011
|Author:||Jana Hernandes, Service Director, Operations, Federal Student Aid|
Subject: Christmas Day and New Year’s Day Federal Holiday Processing and Customer Service Hours
Because the Christmas Day federal holiday and New Year’s Day federal holiday fall on Sundays, our federal offices as well as some of our Title IV processors and call centers will be closed on Monday, December 26, 2011 (the day after Christmas Day) to observe the Christmas Day federal holiday, as well as on Monday, January 2, 2012 (the day after New Year’s Day) to observe the New Year’s Day federal holiday. Note that some call centers will have additional closures during the holiday period. See below for the various centers’ operation status during the holidays.