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(General) Subject: OUTAGE ALERT - Federal Student Aid Web Site and System Outages Scheduled for December 18, 2011

Posted Date:December 9, 2011

Author: Pamela Eliadis, Service Director, System Operations & Aid Delivery Management, Federal Student Aid

Subject: OUTAGE ALERT - Federal Student Aid Web Site and System Outages Scheduled for December 18, 2011

On December 18, 2011, we plan to implement annual system updates to the Student Aid Internet Gateway (SAIG) Enrollment Web site. The updates will add the 2012-2013 Award Year to the appropriate services. In addition, users currently enrolled for 2011-2012 batch services or FAA Access to CPS Online services will be automatically enrolled for those services for the 2012-2013 cycle.

This work is being completed in conjunction with other annual system updates and routine maintenance planned for Sunday, December 18, 2011. As a result, several other Web sites will also be unavailable.

Please review the information below and evaluate impact on your school or organization during the periods when the affected Web sites will be unavailable. We appreciate your patience and understanding as we complete the required activities.

Web Site Impact from 2:00 A.M. (ET) until 7:00 P.M. (ET) Sunday, December 18, 2011

From 2:00 A.M. (ET) until 7:00 P.M. (ET) on Sunday, December 18, 2011, users will be unable to access many of our Web sites. Users attempting to access an impacted Web site during this period will receive an error message informing them that the page cannot be found or that the site is unavailable due to maintenance.

  • CPS Web Applications Demo System (FAA Access to CPS Online Demo and FAFSA Demo)

  • Direct Loan Consolidation

  • FAA Access to CPS Online (including ISIR Analysis Tool and R2T4 on the Web)

  • FAFSA4caster

  • FAFSA on the Web

  • Federal Student Aid PIN

  • National Student Loan Data System (NSLDS) Student Access

  • SAIG Enrollment

  • StudentLoans.gov

  • TEACH Grant

We apologize for the inconvenience these outages may cause and appreciate your patience as we complete these important upgrades.

Last Modified: 12/08/2011