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(General) Subject: Employment Opportunity - Vacancy Announcement for Management & Program Analyst, GS-0343-12

Posted Date:August 8, 2011

Author: Jana Hernandes, Service Director, Operations, Federal Student Aid

Subject: Employment Opportunity - Vacancy Announcement for Management & Program Analyst, GS-0343-12

Join our team. The U.S. Department of Education is looking for the best and brightest to ensure equal access to education and to promote educational excellence throughout the nation. If you are a highly motivated, creative individual who would like to be involved in writing documents that explain complex policies and regulatory requirements in plain language, Federal Student Aid is the place for you.

Job Announcement:


Position Title:

Management and Program Analyst

Division Title:

Federal Student Aid, Business Operations,
Operations Services, Internal/External
Communications, Publications Team

Series, Grade:


Salary Range:

$74,872 ‒ $ 97,333


Washington DC Metro Area, DC

Opening Date:


Closing Date:


Federal Student Aid is responsible for administering all aspects of the operations for the student financial assistance programs authorized under Title IV of the Higher Education Act of 1965, as amended. One of the key responsibilities of the Internal/External Communications Branch is developing and delivering high quality publications and Web products to assist participating schools in administering the Title IV programs. The Publications Team is responsible for developing the Federal Student Aid Handbook and The Blue Book that consolidate regulatory, policy, and operational guidance to the nearly 7,000 institutions that participate in the federal student aid programs.

If you are an experienced financial aid professional who can explain complex regulations and policies in plain language, working at Federal Student Aid can provide you with the opportunity to serve students nationwide.

Key Requirements

  • You must be a U.S. citizen

  • Complete a background investigation and fingerprint check

  • Complete a one-year probationary period

  • Drug Testing (if applicable)

  • You may be required to file financial disclosure documents

Major Duties

  • Applying knowledge of the federal student aid programs, the incumbent uses plain language, to create print, Web, and other information products such as the Federal Student Aid Handbook, The Blue Book, and the Foreign School Handbook.

  • Upon receipt of a policy inquiry, the incumbent reviews pertinent laws, regulations, program guidance, and previous responses in order to identify the organization’s position on questions of policy and prepare responses to those inquiries.

  • Serves as an agency expert/consultant on assigned areas of responsibility responding to requests for assistance with complex operational issues by identifying the unit responsible for providing the relevant service, consulting with the appropriate program experts, and either ─ providing guidance or referring the customer to the correct operational area.

  • Performs other duties as assigned.

Selective Factor

  • You must have experience administering the Title IV federal student aid programs at a postsecondary school and/or guaranty agency.

Announcement URL and Closing Date

To view the announcement and apply for the job via the USA Jobs Web site, go to: 12+%28All+Sources%29&q=federal+student+aid&where=Washington%2c+DC&brd=3876&vw=b&FedEmp=N&FedPub=Y&x=59&y=14&AVSDM=2011-08-08+00%3a03%3a00

To be considered, you must submit your application by the closing date, September 2, 2011.

Last Modified: 08/07/2011