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(General) Subject: Employment Opportunities - Vacancy Announcement for Management & Program Analyst, GS-0343-12

Posted Date:August 2, 2011

Author: Robin Minor, Chief Compliance Officer, Federal Student Aid

Subject: Employment Opportunities - Vacancy Announcement for Management & Program Analyst, GS-0343-12

The U.S. Department of Education (ED) is looking for the best and brightest to ensure equal access to education and to promote educational excellence throughout the nation. If you are a highly motivated, creative individual who would like to be involved in establishing policies on federal financial aid for education, and distributing as well as monitoring those funds; collecting data on America's schools and disseminating research; focusing national attention on key educational issues; and prohibiting discrimination and ensuring equal access to education, ED is the place for you!

POSITION TITLE: Management and Program Analyst
DIVISION TITLE: Federal Student Aid, Program Compliance Office, Performance Improvement and Procedures Service Group.
SALARY RANGE: $74,872.00- $115,742.00
LOCATION: 3 vacancy(s) in one of the following locations: Washington DC Metro Area, DC
OPENING DATE: 08/01/2011
CLOSING DATE: 08/12/2011

Federal Student Aid (FSA) is responsible for administering all aspects of the operations for the student financial assistance programs authorized under Title IV of the Higher Education Act. The Program Compliance office is responsible for administering a program of monitoring and oversight of the institutions, guaranty agencies, lenders, and servicers participating in the Department's Title IV programs.

The Performance Improvement and Procedures Service Group (PIPSG) provides support to the School Eligibility Service Group (SESG) and the Financial Institution Oversight Service Group (FIOSG) through the development and review of policy, procedure development and refinement, training, and resolution of difficult matters.

This advanced developmental position performs analysis and advisory assignments related to the effectiveness of government programs and/or the efficiency of the management of government operations.


  • You must be a U.S. citizen. Security Clearance
  • Must complete a Background Investigation and fingerprint check
  • Must complete a One-year Probationary Period
  • Relocation Expenses will not be paid
  • Drug Testing (if applicable)
  • Financial Disclosure, Driving License,
  • Overnight Travel, one night per month


Conducts detailed analyses of complex functions and work processes of broad administrative or technical programs and makes recommendations; develops new methods, organizational structures, and management processes; and counsels and advises program managers on methods and procedures, management surveys, management reports and control techniques.

Develops and evaluates technical skills development and updating sessions for case management staff; conducts, in concert with case management senior managers, skills needs assessments; and identifies resources and instructors, and designs training materials and curriculum.

Serves as a liaison; represents office in addressing regulatory and statutory changes; assists in drafting, refining, and communicating changes; coordinates in the development of systems and training; and reviews and evaluates programmatic publications.

Performs other related duties as assigned. .



You must have experience working with legislation, regulations, and policy for the Title IV, Federal Student Aid Program.



WARNING! High self-assessment in the vacancy questions that is not supported by information in your resume, and/or supporting documents may eliminate you from best-qualified status or result in a lowered score. Your responses to the vacancy questions must be substantiated by your on-line resume. Be sure that the experience/education as described on your resume contains accurate and sufficient information that clearly supports your responses to all of the questions by addressing experience and education relevant to this position. If you exaggerate or falsify your experience, education and/or your responses to questions, your ratings can/will be changed, or you may be removed from employment consideration. You should make a fair and accurate assessment of your qualifications.

Applicants who do not respond to the application questions will be rated ineligible.

Eligible candidates will be placed for selection consideration into three (3) categories as described below:

1 - Qualified Category - Applicants who have a "Q" score between 70 and 84.99 meets the specialized experience outlined in the Minimum
Qualification Requirements section of this announcement.

2 - Well Qualified Category - Applicants who have a "WQ" score between 85 and 94.99 exceeds the Minimum Qualification Requirements based on review of resume and vacancy specific questions.

3 - Best Qualified Category - Applicants who have a "BQ" score between 95 and 100 Outstanding level based on review of resume and vacancy specific questions.

Do not overstate or understate your level of experience and capability. You should be aware that your ratings are subject to evaluation and verification.

To perform successfully the duties of this position, applicants are expected to possess the Knowledge, Skills and Abilities (KSAs) listed below. Your answers to the on-line experience questions will serve as responses to the KSAs.

1. Knowledge of Federal Title IV statues, regulations, policies, and procedures.

2. Excellent written and verbal communications skills.

3. Ability to prioritize work and manage multiple tasks.

4. Ability to participate in the creation of detailed systems requirements.

5. Skill in reporting complex data to management.



All qualified candidates must have one year of specialized experience equivalent to the GS-11 level in the Federal government. Examples of such experience may include: identifying procedural problems in program operations using qualitative or quantitative methods; conducting studies on operating programs; studying proposed legislation or regulations for their impact on programs; researching current or new management practices for their application to programs and operations; and making improvement recommendations in reports.


All qualified candidates must have one year of specialized experience equivalent to the GS-12 level in the Federal government. Examples of such experience may include: conducting detailed analyses of complex functions and work processes; makings recommendations for improving the efficiency and effectiveness of work operations; developing new organizational structures or management processes; and advising program managers on methods, procedures, management surveys, management reports, and control techniques.

NOTE: Applications must be submitted by the closing date: August 12, 2011.

Please see the job announcement at application information.

Last Modified: 08/01/2011