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(General) Subject: Employment Opportunities-Vacancy Announcement for Lead Management & Program Analyst, GS-0343-14

Posted Date:June 23, 2011

Author: Robin Minor, Chief Compliance Officer, Federal Student Aid

Subject: Employment Opportunities-Vacancy Announcement for Lead Management & Program Analyst, GS-0343-14

The U.S. Department of Education (ED) is looking for the best and brightest to ensure equal access to education and to promote educational excellence throughout the nation. If you are a highly motivated, creative individual who would like to be involved in establishing policies on federal financial aid for education, and distributing as well as monitoring those funds; collecting data on America's schools and disseminating research; focusing national attention on key educational issues; and prohibiting discrimination and ensuring equal access to education, ED is the place for you!

POSITION TITLE: Lead Management and Program Analyst
DIVISION TITLE: Federal Student Aid, Program Compliance Office, Performance Improvement and Procedures Service Group.
SALARY RANGE: $105,211.00- $ 136,771.00
LOCATION: Washington DC Metro Area, DC
OPENING DATE: 06/20/2011
CLOSING DATE: 07/01/2011

Federal Student Aid (FSA) is responsible for administering all aspects of the operations for the student financial assistance programs authorized under Title IV of the Higher Education Act. The Program Compliance office is responsible for administering a program of monitoring and oversight of the institutions, guaranty agencies, lenders, and servicers participating in the Department's Title IV programs.

The Performance Improvement and Procedures Service Group (PIPSG) provides support to the School Eligibility Service Group (SESG) and the Financial Institution Oversight Service Group (FIOSG) through the development and review of policy, procedure development and refinement, training, and resolution of difficult matters.

This position leads a staff that analyzes issues and advises management on the evaluation of program operations administered by the Performance Improvement and Procedures Service Group. The Lead Management and Program Analyst is responsible for distributing work to team members; advising them on objectives, priorities, and methodology; maintaining quality control; and giving input to the supervisor on performance. The team led consists of approximately 7 employees, primarily consisting of Management and Program Analysts, the majority of whom are at (or targeted to) grade 13


  • You must be a U.S. citizen. Security Clearance
  • Must complete a Background Investigation and fingerprint check
  • Must complete a One-year Probationary Period
  • Relocation Expenses will not be paid
  • Drug Testing (if applicable)
  • Financial Disclosure, Driving License,
  • Overnight Travel, one night per month


Develops plans for project teams consisting of approximately 7 Management and Program Analyst

Analyzes and evaluates the effectiveness of oversight for the Title IV program in meeting established goals and objectives.

Performs or arranges internal training for team members on topics necessary to accomplish the team tasks, and in the techniques of team building and working in teams to accomplish tasks or projects.

Develops, analyzes, maintains and evaluates new or modified policies, regulations, goals, or objectives for oversight of schools and financial institutions; develops procedures and systems for assessing the effectiveness of programs and management processes; and independently researches, writes and develops new procedures; monitors changes to laws and regulations, determines the impact on procedures and staff, and coordinates with staff in other ED offices to ensure procedures are consistent with the interpretation of regulations; and researches and resolves inquiries.

Serves as lead for internal and external audits.

Evaluates and reports the impact of procedures and identifies and reports to management the impact of statutory/regulatory changes on procedures and staff, and required resources; and establishes, maintains, and reports to management metrics for the time needed to complete each core business process and any changes related to those procedures.



You must have experience working with legislation, regulations, and policy for the Title IV, Federal Student Aid Program.



WARNING! High self-assessment in the vacancy questions that is not supported by information in your resume, and/or supporting documents may eliminate you from best-qualified status or result in a lowered score. Your responses to the vacancy questions must be substantiated by your on-line resume. Be sure that the experience/education as described on your resume contains accurate and sufficient information that clearly supports your responses to all of the questions by addressing experience and education relevant to this position. If you exaggerate or falsify your experience, education and/or your responses to questions, your ratings can/will be changed, or you may be removed from employment consideration. You should make a fair and accurate assessment of your qualifications.

Applicants who do not respond to the application questions will be rated ineligible.

Eligible candidates will be placed for selection consideration into three (3) categories as described below:

1 - Qualified Category - Applicants who have a "Q" score between 70 and 84.99 meets the specialized experience outlined in the Minimum
Qualification Requirements section of this announcement.

2 - Well Qualified Category - Applicants who have a "WQ" score between 85 and 94.99 exceeds the Minimum Qualification Requirements based on review of resume and vacancy specific questions.

3 - Best Qualified Category - Applicants who have a "BQ" score between 95 and 100 Outstanding level based on review of resume and vacancy specific questions.

Do not overstate or understate your level of experience and capability. You should be aware that your ratings are subject to evaluation and verification.

To perform successfully the duties of this position, applicants are expected to possess the Knowledge, Skills and Abilities (KSAs) listed below. Your answers to the on-line experience questions will serve as responses to the KSAs.

1. Ability to work effectively with people.

2. Negotiating skills.

3. Skill in critical thinking.

4. Ability to determine cause-effect situations.

5. Knowledge of legislation, regulations, policies and procedures governing the administration of the Federal Title IV Student Financial Assistance Programs.



All qualified candidates must have one year of specialized experience equivalent to the GS-13 level in federal service. Examples of such experience may include: performing quantitative and qualitative analyses of the effectiveness of program operations in meeting goals and objectives; evaluating organizational structures, methods, and procedures; analyzing, developing, and evaluating new or changed program or management policies, regulations, goals or objectives; analyzing management information requirements; and developing procedures and systems for assessing the effectiveness of programs or management processes.

NOTE: Applications must be submitted by the closing date: July 1, 2011.

Please see the job announcement at application information.

Last Modified: 06/22/2011