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(General) Subject: OUTAGE ALERT RESCHEDULED - FAA Access to CPS Online and SAIG Enrollment Web Site Service Outage Planned for December 19, 2010

Posted Date:December 10, 2010

Author: Pamela Eliadis, Service Director, System Operations & Aid Delivery Management, Federal Student Aid

Subject: OUTAGE ALERT RESCHEDULED - FAA Access to CPS Online and SAIG Enrollment Web Site Service Outage Planned for December 19, 2010

Previously, in a December 3, 2010 Electronic Announcement posted on the Information for Financial Aid Professionals (IFAP) Web site, we informed the community about the implementation of annual system updates and its impact to the FAA access to CPS Online and Student Aid Internet Gateway (SAIG) Enrollment Web sites on December 12, 2010. The implementation has been rescheduled for Sunday, December 19, 2010.

Please review the information below and evaluate impact on your school or organization during the periods when the affected Web sites will be unavailable. We appreciate your patience and understanding as we complete the required activities.

Unavailability of FAA Access to CPS Online and SAIG Enrollment Web Sites – December 19, 2010

FAA Access to CPS Online and the SAIG Enrollment Web site will be unavailable from 5:00 A.M. (ET) until 7:00 P.M. (ET) on Sunday, December 19, 2010 in order to implement the system updates.

Contact Information

Again, we appreciate your patience and understanding as we complete the required activities and we apologize for any inconvenience the rescheduled outage may have caused.

If you have questions about the outages affecting FAA Access to CPS Online or the SAIG Enrollment Web sites, contact CPS/SAIG Technical Support at 800/330-5947 (TDD/TTY 800/511-5806). You may also e-mail CPSSAIG@ed.gov.