Posted Date:December 10, 2010
|Author:||Jana Hernandes, Service Director, Operations, Federal Student Aid|
Subject: Christmas Day and New Year's Day Federal Holiday Processing and Customer Service Hours
Because the Christmas Day federal holiday and New Year’s Day federal holiday fall on Saturdays, our federal offices as well as some of our Title IV processors and call centers will be closed on Friday, December 24, 2010 (Christmas Eve Day) to observe the Christmas Day federal holiday, as well as on Friday, December 31, 2010 (New Year’s Eve Day) to observe the New Year’s Day federal holiday. Note that some call centers will have additional closures during the holiday period. See below for the various centers’ operation status during the holidays.