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(General) Subject: Employment Opportunities-Vacancy Announcement for Management & Program Analyst, GS - 0343 - 12/12

Posted Date:September 15, 2010

Author: Robin Minor, Acting Chief Compliance Officer, Federal Student Aid

Subject: Employment Opportunities-Vacancy Announcement for Management & Program Analyst, GS - 0343 - 12/12

The U.S. Department of Education (ED) is looking for the best and brightest to ensure equal access to education and to promote educational excellence throughout the nation. If you are a highly motivated, creative individual who would like to be involved in establishing policies on federal financial aid for education, and distributing as well as monitoring those funds; collecting data on America's schools and disseminating research; focusing national attention on key educational issues; and prohibiting discrimination and ensuring equal access to education, ED is the place for you!

POSITION TITLE: Management and Program Analyst
DIVISION TITLE: Federal Student Aid, Program Compliance Office, Performance Improvement and Procedures Branch.
SERIES, GRADE: GS-0343 -12/12
SALARY RANGE: $74,872-$97,333
LOCATION: Washington DC Metro Area, DC
OPENING DATE: 09/13/2010
CLOSING DATE: 09/24/2010

Federal Student Aid (FSA) is responsible for administering all aspects of the operations for the student financial assistance programs authorized under Title IV of the Higher Education Act. The Program Compliance office is responsible for administering a program of monitoring and oversight of the institutions, guaranty agencies, lenders, and servicers participating in the Department's Title IV programs.

The Performance Improvement and Procedures Branch (PIPB) provide support to the School Eligibility Channel (SEC) and the Financial Partner Eligibility & Oversight (FPEO) through the development and review of policy, procedure development and refinement, training, and resolution of difficult matters. Specific PIPB responsibilities include the following: serves as a liaison to Federal Student Aid's policy organization to provide recommendations for policy development and communicating policy decisions back to Program Compliance; in partnership with Federal Student Aid's policy organization, represents Program Compliance in addressing regulatory and statuary changes with the Office of Postsecondary Education; conducts quality assurance evaluations to determine the effectiveness of SEC and FPEO procedures; assists SEC and FPEO in drafting, refining, and communicating changes in business process procedures; coordinates with IPM (Integrated Partner Management) in the development of systems and training of SEC and FPEO staff in the use of program compliance automated systems; and reviews and evaluates programmatic publications for consistency with established policies and procedures (e.g., Federal Student Aid Handbook, Audit Guide, Federal Student Aid Coach, Blue Book, etc.).

This is an advanced developmental position performing analysis and advisory assignments related to the effectiveness of government programs and/or the efficiency of the management of government operations.


  • Security Clearance.
  • Overnight Travel

Conducts detailed analyses of complex functions and work processes of broad administrative or technical programs and makes recommendations for improvement;

Develops new methods, organizational structures, and management processes;

Counsels and advises program managers on methods and procedures, management surveys, management reports, and control techniques.

Develops and evaluates technical skills development and updating sessions for case management staff; conducts skills needs assessment; and identifies resources and instructors, and works with them to design training materials and curriculum.

Performs other related duties as assigned



You must have experience working with legislation regulations and policies for the Title IV, Federal Student Aid Programs.


Applicants will be rated on the extent and quality of experience, education, and training relevant to the duties of the position. Applicants who meet the qualification requirements will be further evaluated on their responses to the on-line announcement questions. Eligible applicants will receive a numerical rating based on their responses to the application questions for this position submitted on-line via These responses must be substantiated by your on-line resume.

Applicants who do not respond to the application questions may be rated ineligible.

Applicants are expected to possess the Knowledge, Skills and Abilities (KSAs) listed below to qualify for this position. These KSAs are addressed in the self-assessment questionnaire that you will complete for this announcement. You do not need to respond separately to the KSAs listed below. Your answers to the on-line experience questions will serve as responses to the KSAs.

Your application will be evaluated based on your ability to demonstrate the following knowledge, skills, and abilities/competencies (KSAs):

1. Knowledge of federal Title IV statues, regulations, policies, and procedures.
2. Ability to communicate effectively orally.
3. Ability to communicate effectively in writing.
4. Ability to prioritize work and manage multiple tasks.
5. Ability to participate in the creation of detailed systems requirements.
6. Skill in reporting complex data to management.



One year of specialized experience that equipped the applicant with the particular knowledge, skills, and abilities to perform successfully the duties of the position, and that is typically in or related to the work of the position to be filled. This experience must be equivalent to the GS-11 level in the Federal government.

Examples of such experience may include identifying procedural problems in program operations using qualitative or quantitative methods; conducting studies on operating programs; studying proposed legislation or regulations for their impact on programs; researching current or new management practices for their application to programs and operations; and making improvement recommendations in reports.

NOTE: Applications must be submitted by the closing date: September 24, 2010.

Please see the job announcement at for application information.

Last Modified: 09/14/2010