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(Loans) Subject: Loan Servicing Information - New NSLDS Delinquent Borrower Report (DELQ01) and Web Page for Schools

Posted Date:August 26, 2010

Author: Jana Hernandes, Service Director, Operations, Federal Student Aid

Subject: Loan Servicing Information - New NSLDS Delinquent Borrower Report (DELQ01) and Web Page for Schools

In a March 26, 2010 Electronic Announcement posted on the Information for Financial Aid Professionals (IFAP) Web site, we informed schools that we were developing a National Student Loan Data System (NSLDS) report that would provide delinquency information reported to the NSLDS by the four federal loan servicers—FedLoan Servicing (PHEAA), Great Lakes Educational Loan Services, Inc., Nelnet, and Sallie Mae. This new “Delinquent Borrower Report” (DELQ01) and a Delinquent Borrowers Web page for online access to the data are now available on the NSLDS Professional Access Web site.

The enhancements to the NSLDS Professional Access Web site consolidate information for borrowers with loans reported as delinquent in payments to one of the four federal loan servicers—FedLoan Servicing (PHEAA), Great Lakes Educational Loan Services, Inc., Nelnet, and Sallie Mae. The information is about borrowers’ Federal Family Education Loan (FFEL) Program loans that have been purchased by the Department of Education (commonly referred to as FFEL Purchased Loans) and are serviced by these servicers, as well as borrowers’ William D. Ford Federal Direct Loan (Direct Loan) information for Direct Loans that are serviced by these servicers.

Note: The new functionality does not currently include borrowers’ delinquent loans held by guaranty agencies or serviced by the Direct Loan Servicing Center. Information about delinquent loans serviced by the Direct Loan Servicing Center is available on the Direct Loan Servicing Online School Site. Data on delinquent loans serviced by the Direct Loan Servicing Center will also be included in a future enhancement to the NSLDS Professional Access Web site. More information on this functionality will be provided at the time the new functionality is available.

We have posted NSLDS Newsletter 27: New NSLDS Delinquent Borrower Report (DELQ01) and Web Page for Schools on the IFAP Web site. This newsletter describes the new functionality and illustrates its location on the NSLDS Professional Access Web site. In addition, the newsletter explains options related to the new “Delinquent Borrower Report” (DELQ01) and its selection via the NSLDS Professional Access Web site. We have also posted the NSLDS Record Layout for this report on the IFAP Web site.

Contact Information

We appreciate the community’s ongoing support as we have implemented the multi-servicer approach to servicing federally-owned loans.

If you have questions about the information in this announcement, NSLDS Newsletter 27, or the record layout for the “Delinquent Borrower Report” (DELQ01), contact the NSLDS Customer Support Center at 800/999-8219. You can also contact Customer Support by e-mail at nslds@ed.gov.

Last Modified: 08/25/2010