Posted Date:November 3, 2009
Author: Pamela Eliadis, Service Director, System Operations & Aid Delivery Management, Federal Student Aid
Subject: Active Confirmation Required by December 10, 2009 to Maintain Access to NSLDS Online and Batch Services
In an ongoing effort to ensure the security of Federal Student Aid’s data systems, we implemented a process in October 2008 by which every organization enrolled in the Student Aid Internet Gateway (SAIG) was required to review its assigned TG numbers, including TG numbers associated with access to the National Student Loan Data System (NSLDS) Web site and NSLDS batch services. After conducting this review, it was the responsibility of each organization’s Primary Destination Point Administrator (Primary DPA) to actively confirm that staff with TG numbers and NSLDS access still required the access. An Electronic Announcement posted on October 17, 2008 to the Information for Financial Aid Professionals (IFAP) Web site provided detailed instructions for completing this confirmation process, and we posted two subsequent reminders about this requirement. We would like to thank the majority of organizations which successfully completed this confirmation process by the January 7, 2009 deadline.
Important Information For Organizations Which Have Not Completed Active Confirmation
Every organization enrolled in the SAIG has not completed the required review and confirmation of its TG numbers. We are in the process of sending a series of e-mail notifications to the Primary DPA and individuals at each organization which still require active confirmation. These e-mail notifications will come from the following e-mail address: CPSSAIG@ed.gov. If confirmation is not completed by December 10, 2009, access to NSLDS online and batch services for these users will be removed.
Failure to complete this process will result in loss of access to NSLDS online and batch services which are required to participate in the Title IV federal student aid programs.Organizations risk noncompliance with the proper administration of the Title IV programs if this access is removed. NSLDS services that would be lost include accessing a student’s Financial Aid History online, reviewing and updating students’ enrollment statuses, tracking changes in Title IV aid for mid-year transfer students using the Transfer Student Monitoring process, and the ability to report and update Title IV overpayments.
Note: Only the staff person assigned to a TG number with NSLDS services is permitted to use his or her TG number for access to NSLDS online information.NSLDS online users CANNOT share their NSLDS access with anyone else.
If access is removed, customer support staff will not be able to reinstate the access. The Primary DPA for the organization will be required to complete the validation process listed below for each TG number that needs to be reinstated.
How to Validate a TG Number for NSLDS Online or Batch Services
Note: The Primary DPA must have an FSA User ID to complete the process described below. To obtain an FSA User ID, go to https://www.fsawebenroll.ed.gov/PMEnroll/PMAccountServlet.jrun, provide identifying information, and follow the remaining registration steps. Once the registration process is complete, including establishing a password, the FSA User ID will be e-mailed to the Primary DPA.
The Primary DPA or the Secondary DPA of the primary destination point must perform the following steps to provide active confirmation for its organization’s TG numbers:
Go to the SAIG Enrollment Web site (https://fsawebenroll.ed.gov) and click the “Primary Destination Point Administrator Access” link.
Enter your FSA User ID and password.
From the Primary DPA page, click the “Validate Your Organizations Mailboxes” link.
Enter your organization’s Primary TG number. Click “Next.”
From the list of available TG numbers, click the TG number you want to review.
Review the services that are associated with the TG number that you want to validate. Click “Validate” or “Delete” and then click “OK.” You will be returned to the list of the remaining TG numbers to be reviewed.
Repeat steps 5 and 6 for each remaining TG number. You must validate each TG number on file for your organization. Unused TG numbers must be deleted.
The process is complete when all TG numbers have been removed from the list.
Contact Information
If you have questions, contact CPS/SAIG Technical Support at 800/330-5947 (TDD/TTY 800/511-5806) or by e-mail at CPSSAIG@ed.gov.