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Summary: Updated Information: Outages Planned for November 22 and 23, 2008

Publication Date: November 17, 2008

Author: William Leith, Acting General Manager, Application, Operations and Delivery Services, Federal Student Aid

Summary: Updated Information: Outages Planned for November 22 and 23, 2008

Posted on 11-17-2008

As we communicated in a November 6, 2008 Electronic Announcement on the Information for Financial Aid Professionals (IFAP) Web site, we are in the process of executing extended Web site maintenance activities in addition to our routine Web site maintenance that occurs each weekend. We completed the work planned for November 8, 2008 and November 15, 2008.

The purpose of this announcement is to remind the community that one remaining extended Web site maintenance period is scheduled for November 23, 2008. We need to refresh and update the information that we previously provided about this outage. In addition, we also need to provide impact information related to a Direct Loan Servicing System outage that will occur on November 22, 2008.

Please review all of the information and evaluate impact on your school or organization during the November 22, 2008 and November 23, 2008 periods. We present this information in the following order:

  • Direct Loan Servicing System Components Unavailable 12:01 A.M. - 3:00 P.M. (ET) Saturday, November 22, 2008
  • Web Sites Unavailable 12:01 A.M. - 11:00 A.M. (ET) Sunday, November 23, 2008

Direct Loan Servicing System Components Unavailable 12:01 A.M. - 3:00 P.M. (ET) Saturday, November 22, 2008

From 12:01 A.M. until 3:00 P.M. (ET) on Saturday, November 22, 2008, users will be unable to access Direct Loan Servicing System components as follows:

Web Sites Unavailable 12:01 A.M. - 11:00 A.M. (ET) Sunday, November 23, 2008

From 12:01 A.M. until 11:00 A.M. (ET) on Sunday, November 23, 2008, users will be unable to access the following Web sites:

  • FAA Access to CPS Online (all functionality will be unavailable)
  • FAFSA4caster
  • FAFSA on the Web
  • Federal Student Aid PIN

Note: Due to the unavailability of the Federal Student Aid PIN Web site, users will also be unable to access the following Web sites:

  • Direct Loan Servicing Online (for borrowers)
  • NSLDS Student Access
  • TEACH Grant Agreement to Serve (ATS)

We appreciate your patience and understanding as we complete the required activities during the upcoming periods.

Last Modified: 11/16/2008