Publication Date: October 31, 2008
Author: William Leith, Acting General Manager, Application, Operations and Delivery Services, Federal Student Aid
Summary: Veterans Day Federal Holiday Processing and Customer Service Hours
Posted on 10-31-2008
Our Federal offices as well as some of our Title IV processors and call centers will be closed on Tuesday, November 11, 2008 to observe the Veterans Day Federal holiday.
The Central Processing System (CPS) will accept data on Tuesday, November 11, 2008 but will not process new Institutional Student Information Records (ISIRs) until Wednesday, November 12, 2008.
The Common Origination and Disbursement (COD) System will accept and process data from schools and send back responses/acknowledgments on Tuesday, November 11, 2008, but schools will not be able to receive any Federal funds on that day. Requests for changes in funding levels and for funds will not be processed until Wednesday, November 12, 2008.
All Federal Student Aid Web sites will remain operational on the holiday.