Publication Date: October 17, 2008
Author: William Leith, Acting General Manager, Application, Operations and Delivery Services, Federal Student Aid
Summary: 2008-2009 ISIR Reprocessing on October 17, 2008 for Records Improperly Assigned Social Security Number (SSN) Match Flag of "1"
Posted on 10-17-2008
On Friday, October 17, 2008, Federal Student Aid will reprocess 2008-2009 Institutional Student Information Records (ISIRs) for applicants impacted by a Social Security Administration (SSA) system issue on October 6, 2008.
The SSA system issue caused over 1,200 records to be incorrectly assigned an SSN Match Flag (ISIR fields #284, 286, and 291) of "1" (No match on SSN) during the matching process. The affected records included both students and parents.
Some of the affected records have already been corrected by applicants, were subsequently resent to match with SSA, and now have the correct SSN Match Flag. Those records will not be reprocessed. The records that will be reprocessed have not been corrected (or were corrected in a manner that did not cause a rematch with SSA) and therefore still contain the incorrect match flag value. When we reprocess these records, we will resend them to the SSA for matching, to ensure the resulting Student Aid Report (SAR)/ISIR transactions have the correct match flag value.
Several methods exist for identifying the records resulting from the October 17, 2008 reprocessing:
If You Have Questions
If you have any questions, contact CPS/SAIG Technical Support at 800/330-5947 (TDD/TTY 800/511-5806) or by e-mail at CPSSAIG@ed.gov.
If your students have any questions, ask them to contact the Federal Student Aid Information Center at 800/4-FEDAID (800/433-3243) or by e-mail at FederalStudentAidCustomerService@ed.gov. TDD/TTY service is also available at 800/730-8913.